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This is a featured job
Featured

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 - $130,355 + 11% Superannuation
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Career development support within a creative and exciting environment
  • Permanent full-time opportunity based in the one of our beautiful CBD offices
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices!
Listed three days ago

Continuous Improvement Lead

at RemServ

This is a Contract/Temp job

Brisbane QLD
subClassification: Other
Other
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Enjoy hybrid working, 2 days in the office
  • 12 Month Max Term Contract
  • Identify and implement continuous improvement opportunities within our business
Change management opportunity working with a leader in the financial services sector
3d ago
Listed one day ago

Senior Manager Contact Centre Improvement

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
CommSec is Australia's leading online retail stockbroker providing customers with access to a range of products, easy-to-use investment tools.
1d ago
Listed eleven days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
11d ago
Listed one day ago

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 - $130,355 + 11% Superannuation
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Career development support within a creative and exciting environment
  • Permanent full-time opportunity based in the one of our beautiful CBD offices
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices!
1d ago
Listed seven days ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
7d ago
Listed nineteen days ago

Senior Customer Operations Manager

at Galileo Search

This is a Full time job

Sydney NSW
Good Package on offer $$
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage large teams of Customer service professionals and Team Leaders
  • Profitable company with a bright future and career opportunities.
  • Good Package on offer for the right candidate.
Work for a blue chip financial services group, with an amazing culture and great people. Managing a large team within Customer Operations.
19d ago
Listed four days ago

Customer Service Team Lead

at Michael Hill Jeweller

This is a Full time job

Cannon Hill, Brisbane QLD
Great perks, free parking, amazing discounts
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible work arrangements, including on-site and hybrid options
  • Exclusive employee purchase privileges across all products
  • Supportive, inclusive team environment with career development opportunities
Join Michael Hill as a Customer Service Team Lead for a 12-month Parental Leave Contract starting July. Lead our team & enhance customer satisfaction!
4d ago
Listed twenty six days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
26d ago
Listed twenty nine days ago

Team Manager Transaction Banking Implementation

at Commonwealth Bank - Business Banking

This is a Full time job

Eveleigh, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • Together we support our CommSec customers with a high level of service
  • Together we can enhance the experience for our customers and colleagues
Reporting to the Senior Manager Transaction Banking Centre of Excellence, the role supports the transaction banking needs of CBA's business customers.
29d ago
Listed eighteen days ago

Coordinator Customer Experience

at Blacktown City Council

This is a Part time job

Blacktown, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent opportunity
  • 35 hour working week
  • Opportunity to participate in Council's flextime arrangement
This role is responsible for all aspects of the Customer Experience team's performance and will manage our Customer Experience Strategy.
18d ago
Listed eleven days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
11d ago
Listed eight days ago

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
8d ago
Listed four days ago

Senior Workforce Planner

at SMAART Recruitment

This is a Full time job

Adelaide SA
Salary + Super + Benefits
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • CBD Location + WFH | Flexible working arrangements | Excellent Salary
  • Ideal for a passionate Workforce professional looking to take the next step
  • Be a part of a business and industry experiencing exponential growth
Rare Workforce Management role optimising Contact Centre performance and providing insights for future business growth.
4d ago
Listed eleven days ago

Manager Customer Support

at Wannon Water

This is a Full time job

Warrnambool, South West Coast VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Regional employer of choice based in the coastal city of Warrnambool
  • True work/life balance opportunity. Rostered days off and purchased leave
  • Permanent ongoing role
Oversee the responsibilities of the customer support team, to lead and drive change and to improve customer experiences.
11d ago
Listed twenty seven days ago

Collections Team Leader

at Yamaha Motor Australia Pty Ltd

This is a Full time job

Wetherill Park, Sydney NSW
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Hybrid working arrangements.
  • Salary is of a standard befitting the position, with performance bonus.
Yamaha Motor Finance is seeking a Collections Team Leader based at Wetherill Park for Maternity leave cover (13-month duration).
27d ago
Listed twenty nine days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
29d ago
Listed eighteen days ago

Customer Service Team Leader

at WesTrac Pty Ltd

This is a Full time job

Tomago, Newcastle, Maitland & Hunter NSW
Competitive Salary
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Refer a friend program - work alongside your mates and receive up to $3000!
  • Fitness Passport for the whole family!
  • Income Protection with 24/7 coverage
Lead and coach team members to continuously improve for customer solutions in our customer service call center
18d ago
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