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Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
Listed sixteen hours ago

Service Officer, Victorian Civil and Administrative Tribunal (VCAT)

at Court Services Victoria

This is a Full time job

Melbourne VIC
$56,834 - $72,985
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Fixed term, full time, VPS 2 role
  • Central location at 55 King Street, CBD
  • Active Social Club and Fitness Passport benefit
Officers are tasked with answering enquiries received through the call centre, or front counter, while also undertaking some administrative tasks.
16h ago
Listed eighteen minutes ago

Contact Centre Supervisor

at Department of Justice and Community Safety

This is a Full time job

Melbourne VIC
$106,534 – 128,897 + super
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Manage a team of Contact Centre Officers who provide application support and inf
  • Manage the daily operation of the contact centre including allocation of resourc
  • Respond to complex enquiries, and act on urgent matters
Manage a team of Contact Centre Officers who provide application support and information
18m ago
Be an early applicant
Listed thirteen days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
13d ago
Listed one day ago

Customer Service Officer (Aboriginal & Torres Strait Islander Identified)

at Kinetic

This is a Full time job

North Melbourne, Melbourne VIC
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Be a pivotal community ambassador, enhancing public transport experiences and...
  • Engage directly with diverse customers, making a tangible impact on their dai...
  • Collaborate with a dynamic team in a fast-paced, supportive environment focus...
Join the Kinetic Team, where you'll be the vital link ensuring excellent service and safety on our bus networks and in the community.
1d ago
Listed five days ago

Call Centre Manager

at GJK Facility Services

This is a Full time job

Carlton, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Supportive & Friendly group of professionals
  • Internal transfer opportunities within a National Organisation
  • Training & Development opportunities
Seeking a Call Centre Manager, to oversee our call centre/help desk team, who works alongside one of our amazing clients, based in Carlton, VIC.
5d ago
Listed thirteen days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
13d ago
Listed seven days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
7d ago
Listed seven days ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC
$123,625 - $157,340 plus super + salary packaging
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Management experience in implementing a change in service delivery.
  • Strong commitment to clients needs/lead team to meet performance objectives.
  • VLA's focus on work-life balance including flexible working arrangements.
Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.
7d ago
Listed one day ago

Service Interactions Consultant

at Yarra Valley Water

This is a Full time job

Mitcham, Melbourne VIC
$55,031.35 per annum plus 12% superannuation
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full time hours available with shift times between 8am to 7pm
  • True hybrid working environment - work from home and the office.
  • For purpose organisation with award-winning culture - 86% employee engagement
Integral role as the first point of contact for our customers experiencing faults in their water and/or sewer system.
1d ago
Listed eight days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
8d ago
Listed seven days ago

Team Manager Edge Services

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge Service team, a pivotal part of the CFS Customer Operations division, dedicated to providing top-tier service.
7d ago
Listed six days ago

Real Time Analyst

at REA Group

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from home up to 3 days a week!
  • We have long-term partnerships with charities working to address homelessness
  • We are committed to reducing our impact on the environment
See the impact of your work by finding and implementing continuous improvement in our Customer Support team
6d ago
Listed twelve days ago

Manager, Ticketing Services

at Arts Centre Melbourne

This is a Full time job

Melbourne VIC
$111,920.64 p.a. plus superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full time, ongoing role
  • Make an impact on the ticketing experience in an iconic Performing Arts venue
  • Flexible, hybrid working options available
Seeking a customer-centric professional with Ticketing experience to join the Arts Centre Melbourne team as Manager, Ticketing Services!
12d ago
Listed five days ago

Customer and Community Experience Specialist

at Ultra Violette Skincare

This is a Full time job

Cremorne, Melbourne VIC
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work with a talented and dedicated team who love what they do.
  • Be part of our fantastic team culture.
  • Help showcase and take ownership of our brand voice.
Join our team at UV as a brand ambassador, helping to create incredible experiences for our customers and community of skin-care lovers.
5d ago
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