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Listed three days ago

Manager National Contact Centre

at Seniors Rights Service

This is a Full time job

Surry Hills, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Opportunity to make a real difference working for a purpose led organisation
  • Gifted leave between Christmas and New Year
  • XRef Engage Awards Best Workplace 2024
Join an amazing team working to promote and link older people to vital aged care and rights information.
3d ago
Listed one day ago

Senior Manager Contact Centre Improvement

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
CommSec is Australia's leading online retail stockbroker providing customers with access to a range of products, easy-to-use investment tools.
1d ago
Listed two days ago

Head of Customer Care

at InvoCare Australia Pty Limited

This is a Full time job

North Sydney, Sydney NSW
Bonus
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee national Call Centre operations
  • Strategic and operational role key to growth strategy
  • Work for a market leader with great benefits and strong workplace culture
Lead the management of inbound customer calls and omni channel customer care program
2d ago
Listed nineteen days ago

Senior Customer Operations Manager

at Galileo Search

This is a Full time job

Sydney NSW
Good Package on offer $$
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage large teams of Customer service professionals and Team Leaders
  • Profitable company with a bright future and career opportunities.
  • Good Package on offer for the right candidate.
Work for a blue chip financial services group, with an amazing culture and great people. Managing a large team within Customer Operations.
19d ago
Listed eleven days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
11d ago
Listed three days ago

Team Leader Customer Engagement - CommSec

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
The Customer Engagement Team are the first point of contact for our CommSec customers. You will lead a team to deliver the best customer expereince.
3d ago
Listed eight days ago

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
8d ago
Listed thirteen days ago

Operations Manager

at Menulog Group

This is a Full time job

Barangaroo, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join our dynamic and fast-paced company
  • Fun, respectful, innovative, high performance company culture
  • Stunning waterfront offices located in the heart of Barangaroo
Do you have an appetite for small details and confidence in making impactful decisions? Then this role has the perfect ingredients for you!
13d ago
Listed seven days ago

Customer Interaction Centre Manager

at Sydney Water Corporation

This is a Full time job

Parramatta, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work collaboratively as one team with a ‘‘customer at the heart’ focus
  • Permanent, full-time position
  • Based out of Parramatta offering hybrid working options
An exciting opportunity has arisen for a Customer Interaction Centre Manager to join the Customer Experience team within Sydney Water.
7d ago
Listed twenty six days ago

Director Contact Centre and Customer Guidance

at Colonial First State Investments Limited

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of the transformation journey and successful team
  • New structure and a great chance to impact the culture
  • Convenient location and great working environment
The Contact Centre is made up of 130 members across 6 teams who provide exceptional service to our members, advisors and employers.
26d ago
Listed fourteen days ago

Head of Claims Optimisation

at Greenstone Financial Services

This is a Full time job

Bella Vista, Sydney NSW
Competitive Salary + Super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Take a lead in optimising our Claims process
  • Growth role for experienced call centre leader
  • Great Place to Work 2024
Are you someone who thrives on diving into the nitty-gritty details while keeping a keen eye on the bigger picture?
14d ago
Listed twenty four days ago

Customer Service Manager

at PFD Food Services Pty Ltd

This is a Full time job

Chullora, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Located in Chullora
  • Full-time permanent opportunity
  • Lead the frontline team in one of Australia's largest foodservice distributors
Excellent opportunity with a 100% Australian owned, national food service company. Competitive remuneration & great company benefits.
24d ago
Listed twenty eight days ago

Team Manager Transaction Banking Implementation

at Commonwealth Bank - Business Banking

This is a Full time job

Eveleigh, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • Together we support our CommSec customers with a high level of service
  • Together we can enhance the experience for our customers and colleagues
Reporting to the Senior Manager Transaction Banking Centre of Excellence, the role supports the transaction banking needs of CBA's business customers.
28d ago
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