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Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
This is a featured job
Featured

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
Listed four hours ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
4h ago
Listed one day ago

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
1d ago
Listed four days ago

Training, Development and Customer Experience Improvement

at City of Moreton Bay

This is a Full time job

Caboolture, Brisbane QLD
$83,879 pa + super (up to 12%) | 9 day fortnight
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great diverse role... training, QA, data analysis, coaching, driving change!
  • Drive & influence enhancements in end-to-end service journeys for our customers.
  • Bring a customer centric approach & make a difference for our growing community!
Enhance customer experiences and build the capacity of our customer service team - delivering training, analysing customer feedback, and more!
4d ago
Listed four days ago

Consumer Satisfaction Manager

at Amer Sports

This is a Full time job

Moorabbin Airport, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Hybrid role with great flexibility, supportive leadership and a motivated team
  • Lead process improvement and efficiencies across the business
  • Free product & genuine career development opportunities in this new role
Support & lead a dynamic service team and collaborate across the business to focus on Net Promoter Score and driving resolutions.
4d ago
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