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Featured

National Call Centre Sales Manager

at Tradezone Pty Ltd

This is a Full time job

Helensvale, Gold Coast QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Fast-growing, national company with career progression opportunities.
  • FULL TIME with immediate start
  • Job security - we are here to stay!
Join a fast-growing, national wholesaling company handling some of the most iconic and exciting brands within the Electrical Industry.
This is a featured job
Featured

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
Listed four hours ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Melbourne VIC
$175,000 package pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
4h ago
Listed five hours ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
5h ago
Listed six hours ago

Customer Service Manager

at dormakaba Australia Pty Ltd

This is a Full time job

Hallam, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work for a global leading brand and a team of dedicated professionals.
  • Modern offices in Hallam, onsite parking and onsite gym access.
  • Opportunity to lead a team & support with training & development.
We are seeking an experienced Customer Service Manager to lead our team of Customer Service Officers and Support Centre Representatives.
6h ago
Listed nine hours ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
9h ago
Listed one day ago

Customer Interaction Centre Manager

at Sydney Water Corporation

This is a Full time job

Parramatta, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work collaboratively as one team with a ‘‘customer at the heart’ focus
  • Permanent, full-time position
  • Based out of Parramatta offering hybrid working options
An exciting opportunity has arisen for a Customer Interaction Centre Manager to join the Customer Experience team within Sydney Water.
1d ago
Listed two days ago

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
2d ago
Listed four days ago

Training, Development and Customer Experience Improvement

at City of Moreton Bay

This is a Full time job

Caboolture, Brisbane QLD
$83,879 pa + super (up to 12%) | 9 day fortnight
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great diverse role... training, QA, data analysis, coaching, driving change!
  • Drive & influence enhancements in end-to-end service journeys for our customers.
  • Bring a customer centric approach & make a difference for our growing community!
Enhance customer experiences and build the capacity of our customer service team - delivering training, analysing customer feedback, and more!
4d ago
Listed four days ago

Consumer Satisfaction Manager

at Amer Sports

This is a Full time job

Moorabbin Airport, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Hybrid role with great flexibility, supportive leadership and a motivated team
  • Lead process improvement and efficiencies across the business
  • Free product & genuine career development opportunities in this new role
Support & lead a dynamic service team and collaborate across the business to focus on Net Promoter Score and driving resolutions.
4d ago
Listed four days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
4d ago
Listed four days ago

Senior Residential Customer Service Manager

at Aussie Broadband Limited

This is a Full time job

Morwell, West Gippsland & Latrobe Valley VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join a business working constantly to Change the Game
  • Manage a medium to large-sized team in our Morwell office
  • We live by our values, they’re not just hung on the wall
Work with our Customer Service team and play a key role in making sure that high standards are met for our residential customers.
4d ago
Listed four days ago

Manager Customer Support

at Wannon Water

This is a Full time job

Warrnambool, South West Coast VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Regional employer of choice based in the coastal city of Warrnambool
  • True work/life balance opportunity. Rostered days off and purchased leave
  • Permanent ongoing role
Oversee the responsibilities of the customer support team, to lead and drive change and to improve customer experiences.
4d ago
Listed four days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
4d ago
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