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Listed four hours ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Robina, Gold Coast QLD
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
4h ago
Be an early applicant
Listed four hours ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Geelong, South West Coast VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
4h ago
Be an early applicant
Listed two days ago

Senior Manager Contact Centre Improvement

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
CommSec is Australia's leading online retail stockbroker providing customers with access to a range of products, easy-to-use investment tools.
2d ago
Listed six days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
6d ago
Listed three days ago

Head of Customer Care

at InvoCare Australia Pty Limited

This is a Full time job

North Sydney, Sydney NSW
Bonus
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee national Call Centre operations
  • Strategic and operational role key to growth strategy
  • Work for a market leader with great benefits and strong workplace culture
Lead the management of inbound customer calls and omni channel customer care program
3d ago
Listed eight days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Dandenong, Melbourne VIC
$175,000 package + 10% STIs pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package + 10% STIs pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
8d ago
Listed four hours ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
4h ago
Be an early applicant
Listed six days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
6d ago
Listed four hours ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
4h ago
Be an early applicant
Listed nine days ago

Customer Interaction Centre Manager

at Sydney Water Corporation

This is a Full time job

Parramatta, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work collaboratively as one team with a ‘‘customer at the heart’ focus
  • Permanent, full-time position
  • Based out of Parramatta offering hybrid working options
An exciting opportunity has arisen for a Customer Interaction Centre Manager to join the Customer Experience team within Sydney Water.
9d ago
Listed one day ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
1d ago
Listed seven hours ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC
$123,625 - $157,340 plus super + salary packaging
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Management experience in implementing a change in service delivery.
  • Strong commitment to clients needs/lead team to meet performance objectives.
  • VLA's focus on work-life balance including flexible working arrangements.
Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.
7h ago
Be an early applicant
Listed twenty one days ago

Senior Customer Operations Manager

at Galileo Search

This is a Full time job

Sydney NSW
Good Package on offer $$
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage large teams of Customer service professionals and Team Leaders
  • Profitable company with a bright future and career opportunities.
  • Good Package on offer for the right candidate.
Work for a blue chip financial services group, with an amazing culture and great people. Managing a large team within Customer Operations.
21d ago
Listed twelve days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
12d ago
Listed eight days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
8d ago
Listed three hours ago

Manager Creative City (9829)

at Hobart City Council

This is a Full time job

Hobart TAS
$141,230 to $166,649 per annum + 12.5% super
subClassification: Management
Management
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Be part of Hobart’s vision for a creative, connected and resilient capital city.
Plays a crucial part in fostering Hobart's cultural and creative landscape by strategically guiding the Creative City Unit.
3h ago
Be an early applicant
Listed fifteen days ago

Operations Manager

at Menulog Group

This is a Full time job

Barangaroo, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join our dynamic and fast-paced company
  • Fun, respectful, innovative, high performance company culture
  • Stunning waterfront offices located in the heart of Barangaroo
Do you have an appetite for small details and confidence in making impactful decisions? Then this role has the perfect ingredients for you!
15d ago
Listed fourteen days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
14d ago
Listed twenty seven days ago

Director Contact Centre and Customer Guidance

at Colonial First State Investments Limited

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of the transformation journey and successful team
  • New structure and a great chance to impact the culture
  • Convenient location and great working environment
The Contact Centre is made up of 130 members across 6 teams who provide exceptional service to our members, advisors and employers.
27d ago
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