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Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
Listed one day ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Melbourne VIC
$175,000 package pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
1d ago
Listed two days ago

Customer Interaction Centre Manager

at Sydney Water Corporation

This is a Full time job

Parramatta, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work collaboratively as one team with a ‘‘customer at the heart’ focus
  • Permanent, full-time position
  • Based out of Parramatta offering hybrid working options
An exciting opportunity has arisen for a Customer Interaction Centre Manager to join the Customer Experience team within Sydney Water.
2d ago
Listed one day ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
1d ago
Listed six days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
6d ago
Listed one day ago

Customer Service Manager

at dormakaba Australia Pty Ltd

This is a Full time job

Hallam, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work for a global leading brand and a team of dedicated professionals.
  • Modern offices in Hallam, onsite parking and onsite gym access.
  • Opportunity to lead a team & support with training & development.
We are seeking an experienced Customer Service Manager to lead our team of Customer Service Officers and Support Centre Representatives.
1d ago
Listed five days ago

Manager Customer Support

at Wannon Water

This is a Full time job

Warrnambool, South West Coast VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Regional employer of choice based in the coastal city of Warrnambool
  • True work/life balance opportunity. Rostered days off and purchased leave
  • Permanent ongoing role
Oversee the responsibilities of the customer support team, to lead and drive change and to improve customer experiences.
5d ago
Listed five days ago

Senior Residential Customer Service Manager

at Aussie Broadband Limited

This is a Full time job

Morwell, West Gippsland & Latrobe Valley VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join a business working constantly to Change the Game
  • Manage a medium to large-sized team in our Morwell office
  • We live by our values, they’re not just hung on the wall
Work with our Customer Service team and play a key role in making sure that high standards are met for our residential customers.
5d ago
Listed three days ago

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
3d ago
Listed five days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
5d ago
Listed six days ago

Director, Research Core Infrastructure

at The University of Western Australia

This is a Full time job

Crawley, Perth WA
$229k p.a. plus 17% super (total package $268,200)
subClassification: Other
Other
classification: Science & Technology
(Science & Technology)
  • Lead & advise senior executives on strategic operations of core research centres
  • Identify and influence infrastructure to support strategically aligned research
  • Senior appointment at full time basis for 5-year contract initially
Provide strategic and operational leadership and advice on the University’s core research infrastructure centres to senior executives
6d ago
Listed two days ago

Content Director, Perth

at ABC

This is a Full time job

Perth WA
subClassification: Management
Management
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Leadership role
  • Federal government Super benefits
  • Beautiful Perth Location
This key leadership position will drive and shape station content, collaboration and culture.
2d ago
Listed one day ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
1d ago
Listed one day ago

Audio Producer

at Australian Radio Network Pty Limited

This is a Full time job

Melbourne VIC
subClassification: Programming & Production
Programming & Production
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Working alongside show producers and second audio producer.
  • Creating promos that capture the essence of the show.
  • Work for one of Australia's leading entertainment companies.
Join the team in our Melbourne office as the new Audio Producer on the Christian O'Connell Show.
1d ago
Listed thirteen hours ago

Editor, ABC Alice Springs & Katherine

at ABC

This is a Full time job

Alice Springs, Alice Springs & Central Australia NT
subClassification: Management
Management
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Lead the Alice Springs Bureau
  • Working in isolated locations attracts allowances above the base salary rate
  • Next step in your journalism career?
Lead our local team in Alice Springs who themselves bring decades of knowledge and boundless passion for Central Australia.
13h ago
Listed two days ago

Video Lead

at ABC

This is a Full time job

Southbank, Melbourne VIC
subClassification: Programming & Production
Programming & Production
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Based in either Ultimo, Sydney or Southbank, Melbourne
  • Be a leader in Video Content for the ABC
  • $117K to $129K plus 15.4% Nominated Super
Lead the digital-first video distribution strategy and guide the content team to increase reach, engagement and understanding of video opportunities.
2d ago
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