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Listed one day ago

Team Manager Edge Services

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge Service team, a pivotal part of the CFS Customer Operations division, dedicated to providing top-tier service.
1d ago
Be an early applicant
Listed one day ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC
$123,625 - $157,340 plus super + salary packaging
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Management experience in implementing a change in service delivery.
  • Strong commitment to clients needs/lead team to meet performance objectives.
  • VLA's focus on work-life balance including flexible working arrangements.
Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.
1d ago
Listed nine days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
9d ago
Listed fourteen days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
14d ago
Listed one day ago

Real Time Analyst

at REA Group

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from home up to 3 days a week!
  • We have long-term partnerships with charities working to address homelessness
  • We are committed to reducing our impact on the environment
See the impact of your work by finding and implementing continuous improvement in our Customer Support team
1d ago
Listed twenty two days ago

Senior Customer Operations Manager

at Galileo Search

This is a Full time job

Sydney NSW
Good Package on offer $$
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Manage large teams of Customer service professionals and Team Leaders
  • Profitable company with a bright future and career opportunities.
  • Good Package on offer for the right candidate.
Work for a blue chip financial services group, with an amazing culture and great people. Managing a large team within Customer Operations.
22d ago
Listed nine days ago

Customer Service Manager

at dormakaba Australia Pty Ltd

This is a Full time job

Hallam, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a global leading brand and a team of dedicated professionals.
  • Modern offices in Hallam, onsite parking and onsite gym access.
  • Opportunity to lead a team & support with training & development.
We are seeking an experienced Customer Service Manager to lead our team of Customer Service Officers and Support Centre Representatives.
9d ago
Listed seven days ago

Team Leader Customer Engagement - CommSec

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
The Customer Engagement Team are the first point of contact for our CommSec customers. You will lead a team to deliver the best customer expereince.
7d ago
Listed seventeen days ago

Head of Claims Optimisation

at Greenstone Financial Services

This is a Full time job

Bella Vista, Sydney NSW
Competitive Salary + Super
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take a lead in optimising our Claims process
  • Growth role for experienced call centre leader
  • Great Place to Work 2024
Are you someone who thrives on diving into the nitty-gritty details while keeping a keen eye on the bigger picture?
17d ago
Listed six days ago

Manager, Ticketing Services

at Arts Centre Melbourne

This is a Full time job

Melbourne VIC
$111,920.64 p.a. plus superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full time, ongoing role
  • Make an impact on the ticketing experience in an iconic Performing Arts venue
  • Flexible, hybrid working options available
Seeking a customer-centric professional with Ticketing experience to join the Arts Centre Melbourne team as Manager, Ticketing Services!
6d ago
Listed seventeen days ago

Customer Service Manager - Residential Construction

at McDonald Jones Homes

This is a Full time job

Thornton, Newcastle, Maitland & Hunter NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join the number one residential home builder in NSW
  • Key leadership opportunity driving workflow and delivering results
  • Thornton office location
Manage and lead the Project Delivery Team to maximise results for our customers and our business, prioritising deadlines and striving for excellence!
17d ago
Listed twenty two days ago

Team Manager - Contact Centre

at RACWA

This is a Full time job

Joondalup, Perth WA
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Supportive environment with flexible and hybrid working opportunities
  • Full time permanent employment with WA's most iconic brand
  • Centrally located in Joondalup or West Perth
Are you a dynamic and passionate leader focused on coaching and development? Join RAC WA today!
22d ago
Listed fourteen days ago

Manager Customer Support

at Wannon Water

This is a Full time job

Warrnambool, South West Coast VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Regional employer of choice based in the coastal city of Warrnambool
  • True work/life balance opportunity. Rostered days off and purchased leave
  • Permanent ongoing role
Oversee the responsibilities of the customer support team, to lead and drive change and to improve customer experiences.
14d ago
Listed eleven days ago

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
11d ago
Listed fourteen days ago

Senior Residential Customer Service Manager

at Aussie Broadband Limited

This is a Full time job

Morwell, West Gippsland & Latrobe Valley VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a business working constantly to Change the Game
  • Manage a medium to large-sized team in our Morwell office
  • We live by our values, they’re not just hung on the wall
Work with our Customer Service team and play a key role in making sure that high standards are met for our residential customers.
14d ago
Listed nine days ago

Operation Coordinator - Rockhampton Train Station

at Queensland Rail

This is a Full time job

Rockhampton, Rockhampton & Capricorn Coast QLD
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Annual salary of approx. $113,000 + 12.75% super + applicable penalties
  • Work within a supportive team environment with the opportunity to lead change
  • Work for an industry leader with iconic long-distance and tourism experiences
Lead a dedicated team of up to 60 team members to support and provide exceptional customer service to our long-distance trains
9d ago
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