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Featured

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 - $130,355 + 11% Superannuation
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Career development support within a creative and exciting environment
  • Permanent full-time opportunity based in the one of our beautiful CBD offices
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices!
This is a featured job
Featured

Customer Contact Centre - Workforce Planning Lead

at Super Retail Group

This is a Full time job

Brendale, Brisbane QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • An opportunity to work for one of Australia's Top 10 ASX listed retailers
  • Career development pathways are endless
  • Great staff benefits and exclusive team member discounts across our brands
Super Retail Group has an opportunity for a Customer Contact Centre Workforce Planning Lead, based in our Brendale office in Brisbane.
Be an early applicant
Listed three days ago

Manager National Contact Centre

at Seniors Rights Service

This is a Full time job

Surry Hills, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Opportunity to make a real difference working for a purpose led organisation
  • Gifted leave between Christmas and New Year
  • XRef Engage Awards Best Workplace 2024
Join an amazing team working to promote and link older people to vital aged care and rights information.
3d ago
Listed seventeen hours ago

Senior Manager Contact Centre Improvement

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
CommSec is Australia's leading online retail stockbroker providing customers with access to a range of products, easy-to-use investment tools.
17h ago
Listed seven days ago

Customer Service Team Leader

at Merri-bek City Council

This is a Full time job

Coburg, Melbourne VIC
Salary: $97k - $105k + Super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full time permanent role (based on 38 hours per week)
  • Monthly RDO
  • Salary: $97k - $105k + Super
This is a role that will suit a leader with strong interpersonal skills and experience in a contact centre environment.
7d ago
Listed three days ago

Customer Support Team Leader

at The Lottery Corporation

This is a Full time job

Brisbane QLD
Attractive remuneration package
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • ASX listed organisation
  • Learning and Development Opportunities
  • Inspire and lead your team towards achieving common goals
Pivotal role in ensuring the delivery of exceptional customer service and fostering a high-performing team within our contact centre.
3d ago
Listed ten hours ago

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 - $130,355 + 11% Superannuation
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Career development support within a creative and exciting environment
  • Permanent full-time opportunity based in the one of our beautiful CBD offices
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices!
10h ago
Listed four days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
4d ago
Listed two days ago

Head of Customer Care

at InvoCare Australia Pty Limited

This is a Full time job

North Sydney, Sydney NSW
Bonus
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee national Call Centre operations
  • Strategic and operational role key to growth strategy
  • Work for a market leader with great benefits and strong workplace culture
Lead the management of inbound customer calls and omni channel customer care program
2d ago
Listed six days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Dandenong, Melbourne VIC
$175,000 package + 10% STIs pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package + 10% STIs pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
6d ago
Listed sixteen hours ago

Customer Contact Centre - Workforce Planning Lead

at Super Retail Group

This is a Full time job

Brendale, Brisbane QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • An opportunity to work for one of Australia's Top 10 ASX listed retailers
  • Career development pathways are endless
  • Great staff benefits and exclusive team member discounts across our brands
Super Retail Group has an opportunity for a Customer Contact Centre Workforce Planning Lead, based in our Brendale office in Brisbane.
16h ago
Be an early applicant
Listed four days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
4d ago
Listed three days ago

Team Leader - Irrigation and Customer Service

at Seqwater

This is a Full time job

Brisbane QLD
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Interested in “doing good work, with great people in beautiful places”?
  • Make a real difference in the SEQ community.
  • Space to make the role your own.
Be responsible for driving improved customer experience with customers (predominantly irrigators) who hold water allocations within Seqwater’s schemes
3d ago
Listed seven days ago

Customer Interaction Centre Manager

at Sydney Water Corporation

This is a Full time job

Parramatta, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work collaboratively as one team with a ‘‘customer at the heart’ focus
  • Permanent, full-time position
  • Based out of Parramatta offering hybrid working options
An exciting opportunity has arisen for a Customer Interaction Centre Manager to join the Customer Experience team within Sydney Water.
7d ago
Listed five days ago

Team Leader

at Department of Transport

This is a Full time job

Innaloo, Perth WA
Level 5 $96,307 - $105,254 p.a PS CSA A 2022
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work for an innovative Government agency with limitless career prospect
  • Bright modern facility close to transport links with a friendly team environment
  • Work for an innovative Government agency with long-term career prospects
You’ll lead a busy team responsible for performing operations related to all vehicles in Western Australia
5d ago
Listed ten days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
10d ago
Listed six days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
6d ago
Listed eleven days ago

APS6 National Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Robina, Gold Coast QLD
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
11d ago
Listed three days ago

Team Lead - Employer Obligations (318)

at LeavePlus

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Attractive employee entitlement benefits + 12% superannuation
  • 1-year fixed term with possible view to perm
  • Hybrid workplace + 3.5 days of additional paid leave
This inspiring leadership role is tasked with managing teams handling debt resolution, compliance and scheme enforcement activities.
3d ago
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