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Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
Listed eleven hours ago

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
11h ago
Listed two days ago

Training, Development and Customer Experience Improvement

at City of Moreton Bay

This is a Full time job

Caboolture, Brisbane QLD
$83,879 pa + super (up to 12%) | 9 day fortnight
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great diverse role... training, QA, data analysis, coaching, driving change!
  • Drive & influence enhancements in end-to-end service journeys for our customers.
  • Bring a customer centric approach & make a difference for our growing community!
Enhance customer experiences and build the capacity of our customer service team - delivering training, analysing customer feedback, and more!
2d ago
Listed two days ago

Consumer Satisfaction Manager

at Amer Sports

This is a Full time job

Moorabbin Airport, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Hybrid role with great flexibility, supportive leadership and a motivated team
  • Lead process improvement and efficiencies across the business
  • Free product & genuine career development opportunities in this new role
Support & lead a dynamic service team and collaborate across the business to focus on Net Promoter Score and driving resolutions.
2d ago
Listed two days ago

Customer Service Team Leader

at ScotPac Business Finance

This is a Full time job

Sydney NSW
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a fantastic culture & supportive team
  • Join a leading Financial Solutions Provider
  • Make a difference and give business owners every chance of success
We're on the lookout for a Customer Service Team Leader to join our Sydney team and help give our clients every chance of success
2d ago
Listed two days ago

Senior Residential Customer Service Manager

at Aussie Broadband Limited

This is a Full time job

Morwell, West Gippsland & Latrobe Valley VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join a business working constantly to Change the Game
  • Manage a medium to large-sized team in our Morwell office
  • We live by our values, they’re not just hung on the wall
Work with our Customer Service team and play a key role in making sure that high standards are met for our residential customers.
2d ago
Listed two days ago

EDITOR

at The Guardian

This is a Full time job

Swan Hill, Mildura & Murray VIC
$100,000 – $108,000 per year
subClassification: Journalism & Writing
Journalism & Writing
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Country lifestyle on the Murray River
  • Diverse local community
  • Great team environment
Great opportunity to make a meaningful impact in the vibrant community of Swan Hill through the strength of print and online media.
2d ago
Listed two days ago

Manager Customer Support

at Wannon Water

This is a Full time job

Warrnambool, South West Coast VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Regional employer of choice based in the coastal city of Warrnambool
  • True work/life balance opportunity. Rostered days off and purchased leave
  • Permanent ongoing role
Oversee the responsibilities of the customer support team, to lead and drive change and to improve customer experiences.
2d ago
Listed three days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
3d ago
Listed three days ago

Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Robina, Gold Coast QLD
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
3d ago
Listed three days ago

Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
3d ago
Listed three days ago

Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
3d ago
Listed three days ago

Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Midland, Perth WA
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
3d ago
Listed three days ago

Emergency Response Training Consultant - Casual or Full-Time

at Riklan Emergency Management Services

This is a Full time job

Maddington, Perth WA
$120-$160K p/a + Super + 4-6 wks annual leave
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
Want to get paid to cut up cars, play with fire, hang off ropes and travel the world teaching people how to save lives? This is the job for you!
3d ago
Listed three days ago

Offshore Operations Senior Lead, nib Thrive

at nib health funds limited

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage relationships with our outsourced service providers and stakeholders
  • Deliver and report on the performance metrics of the offshore team
  • Hybrid work to support flexibility
Working closely with service providers from several countries, prior working knowledge of managing multiple offshore teams is essential.
3d ago
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