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HEAD OF CONTACT CENTRES

at Avis Budget Group

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • ABG: Competitive pay, benefits, exclusive perks. Unleash potential!
  • At ABG, thrive with abundant career growth opportunities, fueling your success.
  • Join our spirited team environment, where success is a collective adventure.
Based in Mascot, Sydney, you'll spearhead our customer service excellence initiatives. Unleash your leadership & shape customer experiences with us.
Listed one day ago

Assistant Director, Operations and Assistant Director Operational Support

at Department of Foreign Affairs and Trade

This is a Full time job

Perth WA
$118,654-$132,724 per annum + 15.4% employer super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse and fulfilling work managing teams managing passport services.
  • A diverse and inclusive workplace with an attractive reumeration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing leaders for Operations & Support teams! Roles in operation, policy, data & more!
1d ago
Listed six days ago

Senior Case Management Officer

at Department of Communities and Justice

This is a Full time job

Sydney NSW
$106,025 to $117,363pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • We offer development opportunities to build and maintain capabilities
  • Are you able to develop skills and knowledge of legislation and legal principles
  • Looking for competitive pay and conditions
Experience leading a team in a high-volume customer service environment, interested in assisting people with disability?
6d ago
Listed one day ago

Property Development Officer (2 positions)

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 2 positions available
  • An experienced team in an innovative environment
  • Generous employee benefits and flexibility
An exciting opportunity to join our Customer Connections team and provide stellar service to our customers
1d ago
Listed thirty six minutes ago

Operations Manager

at Department of Premier & Cabinet

This is a Full time job

Ballarat, Ballarat & Central Highlands VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage and oversee the IDSC’s workforce management framework
  • Contribute to the development of a high performing culture
  • 12 months Fixed term
Manage the IDSC's operational personnel including recruitment, induction, performance planning and assessment, conflict resolution, and learning
36m ago
Listed eleven days ago

Customer Asset Officer | Contact Centre

at TactiCall Recruitment Services

This is a Full time job

Newstead, Brisbane QLD
AUD 80000 - 100000 per annum, $83,911 +12.75% Supe
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Government Owned Corporation
  • 2yr Fixed Term, $83,911 + 12.75% Super with Further Earnings Potential
  • Newstead + Work From Home Hybrid Options
Energy Queensland. Inbound/outbound service. Email and work order management. Faults and financial hardship. Newstead.
11d ago
Listed two days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
2d ago
Listed six days ago

Customer Service Team Lead - Life & Super Contact Centre

at Australian Unity

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Critical leadership role leading our contact centre within our Wealth platform
  • Lead, coach and develop a team of 10 FTE
  • Join an organisation dedicated to the Real Wellbeing of our members
Lead, coach and develop our high performing contact centre team
6d ago
Listed three days ago

PlayWell Optimisation Manager

at sportsbet.com.au

This is a Full time job

Melbourne VIC
5 weeks annual leave
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • $290 allowance to use towards your personal fitness goals
  • Work from home 2 days a week
  • 6 months paid parental leave
If you are passionate about Customer Experience and Process Optimisation, then we have the perfect opportunity for you!
3d ago
Listed three days ago

APS6 Team Leader - Competent Authority Unit

at Department of Foreign Affairs and Trade

This is a Full time job

Canberra ACT
$95,282-$107,136 per annum + 15.4% employer super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Diverse work managing complex cases associated with issuing Australian passports
  • An inclusive workplace with an attractive remuneration package
  • Flexible work arrangements
Lead a security focused team at the Australian Passport Office! Manage complex passport cases and national security matters. Lead and mentor a team.
3d ago
Listed ten days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options
  • Play a key role in positively impacting the lives of people with disabilities
  • Excellent prospects for professional development and career advancement
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
10d ago
Listed nine days ago

Customer Service Operations Manager

at Alinta Energy

This is a Full time job

Morwell, West Gippsland & Latrobe Valley VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Based in our Morwell office
  • Oversee our Morwell customer service contact centre
  • Flexible Hybrid Working |Energy Discounts|Career Growth Opportunities
Improve our customer experience while reducing our cost to serve in our Morwell contact centre
9d ago
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