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HEAD OF CONTACT CENTRES

at Avis Budget Group

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • ABG: Competitive pay, benefits, exclusive perks. Unleash potential!
  • At ABG, thrive with abundant career growth opportunities, fueling your success.
  • Join our spirited team environment, where success is a collective adventure.
Based in Mascot, Sydney, you'll spearhead our customer service excellence initiatives. Unleash your leadership & shape customer experiences with us.
Listed two days ago

Customer Service Team Leader

at Private Advertiser

This is a Full time job

Caulfield North, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Your role plays a pivotal part in enhancing the experience for clients.
  • Join an industry leader. Help establish best practices and optimise workflows.
  • This is a high volume, demanding, tough role in a complaint driven industry.
This is a critical role. You’ll be responsible for leading and overseeing a multidisciplinary Support Team as part of a company restructure.
2d ago
Listed five days ago

Property Development Officer (2 positions)

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 2 positions available
  • An experienced team in an innovative environment
  • Generous employee benefits and flexibility
An exciting opportunity to join our Customer Connections team and provide stellar service to our customers
5d ago
Listed two days ago

Team Lead - Contact Centre (Case)

at Industry Fund Services

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a professional Leadership team - hybrid workplace
  • Make a difference to the retirement future of members
  • Opportunity to continue to strengthen your leadership skills
Lead a dedicated team of legal and insolvency specialists who recover unpaid super to help Australians retire with dignity, security and confidence.
2d ago
Listed four days ago

Operations Manager

at Department of Premier & Cabinet

This is a Full time job

Ballarat, Ballarat & Central Highlands VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage and oversee the IDSC’s workforce management framework
  • Contribute to the development of a high performing culture
  • 12 months Fixed term
Manage the IDSC's operational personnel including recruitment, induction, performance planning and assessment, conflict resolution, and learning
4d ago
Listed three days ago

Customer Service Manager

at PFD Food Services Pty Ltd

This is a Full time job

Chullora, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Located in Chullora
  • Full-time permanent opportunity
  • Lead the frontline team in one of Australia's largest foodservice distributors
Excellent opportunity with a 100% Australian owned, national food service company. Competitive remuneration & great company benefits.
3d ago
Listed six days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
6d ago
Listed three days ago

Property Development Officer (12-month contract)

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 12 month leave cover contract
  • Truly flexible working environment
  • Supportive, collaborative and experienced team
A fantastic opportunity to join our Property Development team on a fixed-term contract
3d ago
Listed ten days ago

Customer Service Team Lead - Life & Super Contact Centre

at Australian Unity

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Critical leadership role leading our contact centre within our Wealth platform
  • Lead, coach and develop a team of 10 FTE
  • Join an organisation dedicated to the Real Wellbeing of our members
Lead, coach and develop our high performing contact centre team
10d ago
Listed seven days ago

PlayWell Optimisation Manager

at sportsbet.com.au

This is a Full time job

Melbourne VIC
5 weeks annual leave
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • $290 allowance to use towards your personal fitness goals
  • Work from home 2 days a week
  • 6 months paid parental leave
If you are passionate about Customer Experience and Process Optimisation, then we have the perfect opportunity for you!
7d ago
Listed seven days ago

APS6 Team Leader - Competent Authority Unit

at Department of Foreign Affairs and Trade

This is a Full time job

Canberra ACT
$95,282-$107,136 per annum + 15.4% employer super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Diverse work managing complex cases associated with issuing Australian passports
  • An inclusive workplace with an attractive remuneration package
  • Flexible work arrangements
Lead a security focused team at the Australian Passport Office! Manage complex passport cases and national security matters. Lead and mentor a team.
7d ago
Listed one day ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
1d ago
Listed fourteen days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options
  • Play a key role in positively impacting the lives of people with disabilities
  • Excellent prospects for professional development and career advancement
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
14d ago
Listed thirteen days ago

Scheduled Shift Team Manager (Contact Centre)

at RACWA

This is a Full time job

Joondalup, Perth WA
super + 10% shift allowance + bonuses
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full time permanent employment with WA's most iconic brand
  • Shifts: Rotational 6 am - 2 pm & 3 pm - 11 pm, Alternating Weekends
  • Working from Joondalup, West Perth or from home!
Are you a dynamic, self-starter, experienced in operating in an extended shift environment and passionate about leading people? Join RAC WA today!
13d ago
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