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Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
This is a featured job
Featured

Customer Support Team Leader

at carsales

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great company culture - we don't take ourselves too seriously!
  • Come work with a diverse & dynamic team of talented people.
  • Certified Great Place to Work and WGEA Employer of Choice.
Come join us and lead our Customer Support team whilst working with internal and external stakeholders!
Listed three days ago

Customer Experience Officer

at City of Monash

This is a Full time job

Glen Waverley, Melbourne VIC
69,017 + superannuation
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent Full Time position available ASAP
  • Provide a positive customer experience for our community and stakeholders
  • Phone based, live chat and front counter enquieries
As part of a proactive & cohesive team, this role aims to provide a positive customer experience for our Monash community and stakeholders
3d ago
Listed twenty two hours ago

Passport Team Leader & Senior Operations Support Officer (various roles)

at Department of Foreign Affairs and Trade

This is a Full time job

Melbourne VIC
$95,282 to $107,136 per annum + 15.4% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse & fulfilling work managing teams delivering passport services.
  • A diverse and inclusive workplace with an attractive remuneration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing APS6 Team Leaders for Operations & Support teams! Roles in operation, policy, data & more!
22h ago
Listed five days ago

Training Development Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 5: Salary starts at $76,940 +Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of City of Casey’s 4 year Transformation Project
  • Comprehensive Training & induction | WFH Days + Flexible Hours
  • Full-Time Limited Tenure (March 2025) + Monthly RDO
Analyse training requirements to create training materials to support the rollout of Casey’s tiered skills-based customer service approach.
5d ago
Listed two hours ago

Customer Experience Team Leader

at Maribyrnong City Council

This is a Full time job

Footscray, Melbourne VIC
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent Full-Time
  • Band 5 ($78,881 - $90,250) 11% super monthly ADO
  • Maribyrnong Aquatic Centre
The Maribyrnong Aquatic Centre (MAC) is seeking an appropriately qualified and suitably experienced Customer Experience Team Leader.
2h ago
Listed twenty three hours ago

Assistant Director, Operations and Assistant Director Operational Support

at Department of Foreign Affairs and Trade

This is a Full time job

Melbourne VIC
$118,654-$132,724 per annum + 15.4% employer super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse and fulfilling work managing teams managing passport services.
  • A diverse and inclusive workplace with an attractive reumeration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing leaders for Operations & Support teams! Roles in operation, policy, data & more!
23h ago
Listed six days ago

Customer Service Officer

at Robert Walters

This is a Full time job

Melbourne VIC
Competitive salary band
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • RG146 Qualification Desirable
  • Detailed Training Program Provided
  • Hybrid working available
Multiple positions available for a leading industry super fund! Handle inbound member and employer enquiries in a team based environment.
6d ago
Listed nineteen hours ago

Customer Service Specialist

at Liberty Financial

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great company culture & opportunity for career progression
  • Supportive team with continuous Learning & Development opportunities
  • Attractive perks & benefits
If you are a talented Customer Service Specialist and want to join our fast paced, dynamic and agile Customer Service team, then keep reading!
19h ago
Listed three days ago

Youth Justice Worker - Cherry Creek Precinct

at Youth Justice Workers, Department of Justice and Community Safety

This is a Full time job

Melton, Melbourne VIC
$74,580 – $85,766 per year plus super
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Purpose-built, brand new facility close to Werribee
  • Full training provided including a fully funded Certificate IV in Youth Justice
  • Get lives back on track supported by world-leading research on rehabilitation
Bring your resilience and life experience to our new state-of-the-art Cherry Creek facility. Job security + good benefits + entry level role!
3d ago
Listed one day ago

Property Development Officer (2 positions)

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 2 positions available
  • An experienced team in an innovative environment
  • Generous employee benefits and flexibility
An exciting opportunity to join our Customer Connections team and provide stellar service to our customers
1d ago
Listed one day ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
1d ago
Listed five days ago

Training Development & Facilitation Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 5: Salary starts at $76,940 +Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of City of Casey’s 4 year Transformation Project
  • Comprehensive Training & induction | WFH Days + Flexible Hours
  • Full-Time Limited Tenure (March 2025) + Monthly RDO
Exciting opportunity to work on Casey’s Transformation project, designing & delivering training programs for the new Customer Service Delivery Model.
5d ago
Listed five days ago

Customer Experience Officer - ROI

at GMCT

This is a Full time job

Fawkner, Melbourne VIC
subClassification: Customer Service - Customer Facing
Customer Service - Customer Facing
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One RDO (Rostered Day Off) per month
  • Full time, permanent role
  • Salary: EBA Level 3.1 ($78,125.52+ Super)
The position of a Customer Experience Officer - ROI will form part of the Customer Experience team within the Directorate of Customer.
5d ago
Listed five days ago

Customer Service Team Lead - Life & Super Contact Centre

at Australian Unity

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Critical leadership role leading our contact centre within our Wealth platform
  • Lead, coach and develop a team of 10 FTE
  • Join an organisation dedicated to the Real Wellbeing of our members
Lead, coach and develop our high performing contact centre team
5d ago
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