Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers

13d ago

Listed seven days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC

$136,863 - $155,386 Plus 15.4% Superannuation

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Ongoing & Non-Ongoing 12 - Full Time
$136,863 - $155,386 (plus 15.4% superannuation)
Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond

The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.

7d ago

Listed thirteen days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Join MECCA Brands in a key leadership role & make an impact!
People focused, high performing culture.
Fast paced, forever evolving, growth mindset!

This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.

13d ago

Listed thirteen hours ago

Head of Student Wellbeing P-2 (Donnybrook)

at Hume Anglican Grammar

This is a Full time job

Donnybrook, Melbourne VIC

subClassification: Management - SchoolsManagement - Schools

classification: Education & Training(Education & Training)

Multi-campus Independent school = Opportunities and Competitive Salary
Located at our modern new campus in Donnybrook
Be a member of our highly progressive, professional & supportive Team

Play a vital leadership role in Student Wellbeing to ensure the pastoral needs of students are met, and be part of our wonderful Donnybrook team!

13h ago

Be an early applicant

Listed eight days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Leading high-performing teams
Hybrid Working & On-site parking
Join one of Australias largest super and investments provider

The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.

8d ago

Listed seven days ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC

$123,625 - $157,340 plus super + salary packaging

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Management experience in implementing a change in service delivery.
Strong commitment to clients needs/lead team to meet performance objectives.
VLA's focus on work-life balance including flexible working arrangements.

Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.

7d ago

Listed six days ago

Academic Director La Trobe Educational Leadership Academy

at La Trobe University

This is a Full time job

Bundoora, Melbourne VIC

subClassification: Management - UniversitiesManagement - Universities

classification: Education & Training(Education & Training)

Utilise your strong relationship management and program implementation experience in this exciting new leadership opportunity

6d ago

Listed fourteen hours ago

Deputy Principal

at Penleigh and Essendon Grammar School

This is a Full time job

Keilor East, Melbourne VIC

subClassification: Management - SchoolsManagement - Schools

classification: Education & Training(Education & Training)

Join a supportive leadership team that supports innovation and growth
Be a valued contributor in a setting that values diversity and inclusion
Commencing in January 2025, based in Keilor East

We seek an experienced senior leader to support our principal and leadership team in driving excellence in teaching and learning, care and wellbeing.

14h ago

Be an early applicant

Listed seven days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC

$136,863 - $155,386 Plus 15.4% Superannuation

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Ongoing & Non-Ongoing 12 - Full Time
$136,863 - $155,386 (plus 15.4% superannuation)
Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond

The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.

7d ago

Listed fifteen days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Dandenong, Melbourne VIC

$175,000 package + 10% STIs pa

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Outstanding Contact Centre leadership opportunity
$175,000 package + 10% STIs pa
ASX 100 - Iconic Market Leader

Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture

15d ago

Listed five days ago

Education Manager - Australian Resuscitation Council

at Davidson

This is a Full time job

Melbourne VIC

subClassification: Workplace Training & AssessmentWorkplace Training & Assessment

classification: Education & Training(Education & Training)

Key Leadership role reporting to the Chief Executive
Champion continuous improvement in program quality & deliver education services
Improve access to contemporary resuscitation education and training information

You will advise the CEO on program priorities, develop & implement a strategic plan for education programs.

5d ago

Listed five days ago

Director of Learning Analytics

at Aitken College

This is a Full time job

Greenvale, Melbourne VIC

subClassification: Management - SchoolsManagement - Schools

classification: Education & Training(Education & Training)

Newly created innovative educational leadership opportunity
Drive a data-informed approach to whole College educational outcomes
Culture of encouraging excellence

The Director of Learning Analytics is a newly created educational leadership role starting in Term 1, 2025.

5d ago

Listed twenty one days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

One of Australia's leading data and tech companies - SaaS!
Incredible company culture and team environment - we have so much fun!
Exciting challenge and rewarding opportunity - grow with us!

Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.

21d ago

Listed five days ago

TAFE Partnerships Lead

at Department of Jobs, Skills, Industry and Regions

This is a Full time job

Melbourne VIC

subClassification: Management - VocationalManagement - Vocational

classification: Education & Training(Education & Training)

Are you? Seeking an opportunity to grow?
Looking for a challenge, variety and flexibility in a dynamic environment?
Enthusiastic, self-managed and self-motivated?

The TAFE Partnership Lead will be part of a small, high performing team overseeing the management and oversight of partnerships with individual TAFEs.

5d ago

Listed seven days ago