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Account Director

at Hoyne

This is a Full time job

Melbourne VIC
subClassification: Agency Account ManagementAgency Account Management
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Impactful work with global reach
  • Professional development opportunities
  • Diverse and inclusive workplace
We’re looking for an Account Director who appreciates creativity and has a great understanding of property marketing and/or placemaking ins and outs.
Listed thirteen days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
13d ago
Listed thirteen days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
13d ago
Listed seven days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
7d ago
Listed seven days ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC
$123,625 - $157,340 plus super + salary packaging
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Management experience in implementing a change in service delivery.
  • Strong commitment to clients needs/lead team to meet performance objectives.
  • VLA's focus on work-life balance including flexible working arrangements.
Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.
7d ago
Listed eight days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
8d ago
Listed seven days ago

Team Manager Edge Services

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge Service team, a pivotal part of the CFS Customer Operations division, dedicated to providing top-tier service.
7d ago
Listed six days ago

Real Time Analyst

at REA Group

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from home up to 3 days a week!
  • We have long-term partnerships with charities working to address homelessness
  • We are committed to reducing our impact on the environment
See the impact of your work by finding and implementing continuous improvement in our Customer Support team
6d ago
Listed twenty hours ago

Team Leader Creative Services

at City of Boroondara

This is a Full time job

Camberwell, Melbourne VIC
subClassification: Art DirectionArt Direction
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Lead the charge in creative services (permanent position)
  • Manage Council’s in-house creative studio
  • $107,962 - $120,556 plus super & monthly RDO
Lead & inspire a team of talented designers, production, & multimedia officers to deliver impactful creative campaigns for Council services & projects
20h ago
Listed twelve days ago

Manager, Ticketing Services

at Arts Centre Melbourne

This is a Full time job

Melbourne VIC
$111,920.64 p.a. plus superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full time, ongoing role
  • Make an impact on the ticketing experience in an iconic Performing Arts venue
  • Flexible, hybrid working options available
Seeking a customer-centric professional with Ticketing experience to join the Arts Centre Melbourne team as Manager, Ticketing Services!
12d ago
Listed twenty one days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
21d ago
Listed seven days ago

Head of Audience Engagement

at State Library Victoria

This is a Full time job

Melbourne VIC
$152,773 - $174,869 + Superannuation
subClassification: ManagementManagement
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • A leadership role in the exciting space of audience experiences!
  • VPS 6.2 with a salary between $152,773 - $174,869 plus superannuation.
  • Employee benefits include 10% off at Readings Bookstore and Mr Tulk Cafe
The Head of Audience Engagement leads the design and delivery of inclusive and impactful experiences for library audiences of all ages.
7d ago
Listed twenty three days ago

Customer Care Manager

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
23d ago
Listed fifteen hours ago

Creative Operations Manager

at Treasury Wine Estates Limited

This is a Full time job

Melbourne VIC
subClassification: Programming & ProductionProgramming & Production
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Help us innovate and disrupt the wine category
  • Join Splash! TWE’s In-house agency
  • Work with best-in-class award-winning creative talent
Play an essential role in ensuring smooth operations, efficient project execution, and delivery of high-quality creative work
15h ago
Listed fifteen days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Dandenong, Melbourne VIC
$175,000 package + 10% STIs pa
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package + 10% STIs pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
15d ago
Listed seven days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
7d ago
Listed fifteen days ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
15d ago
Listed seven days ago

Digital Content Producer

at Specsavers Support Office

This is a Full time job

Melbourne VIC
Accredited 'Best Place to Work'
subClassification: Programming & ProductionProgramming & Production
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Attractive Salary Package & Quarterly Bonus Scheme
  • Two free pairs of glasses, Training and Development & Free parking
  • Birthday/Volunteer Leave, Paid Parental leave & Fully funded Social Club
Opportunity to join an accredited 'Best Place to Work' with exceptional career development opportunities and an excellent company culture!
7d ago
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