Manage a team of Contact Centre Officers who provide application support and inf
Manage the daily operation of the contact centre including allocation of resourc
Respond to complex enquiries, and act on urgent matters

Manage a team of Contact Centre Officers who provide application support and information

7h ago

Listed seven days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC

$136,863 - $155,386 Plus 15.4% Superannuation

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Ongoing & Non-Ongoing 12 - Full Time
$136,863 - $155,386 (plus 15.4% superannuation)
Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond

The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.

7d ago

Listed seven days ago

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Salary + Performance Bonus
Hybrid Work Arrangement + Salary Continuance Insurance
Immediate Start on a 12-month Contract

Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!

7d ago

Listed fourteen days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Join MECCA Brands in a key leadership role & make an impact!
People focused, high performing culture.
Fast paced, forever evolving, growth mindset!

Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers

14d ago

Listed eight days ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC

$123,625 - $157,340 plus super + salary packaging

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Management experience in implementing a change in service delivery.
Strong commitment to clients needs/lead team to meet performance objectives.
VLA's focus on work-life balance including flexible working arrangements.

Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.

8d ago

Listed one day ago

Team Leader Creative Services

at City of Boroondara

This is a Full time job

Camberwell, Melbourne VIC

subClassification: Art DirectionArt Direction

classification: Advertising, Arts & Media(Advertising, Arts & Media)

Lead the charge in creative services (permanent position)
Manage Council’s in-house creative studio
$107,962 - $120,556 plus super & monthly RDO

Lead & inspire a team of talented designers, production, & multimedia officers to deliver impactful creative campaigns for Council services & projects

1d ago

Listed fourteen days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Join MECCA Brands in a key leadership role & make an impact!
People focused, high performing culture.
Fast paced, forever evolving, growth mindset!

This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.

14d ago

Listed fifteen days ago

Call Centre Solar Systems Consultant

at Sunrise Innovations Pty Ltd

This is a Full time job

Carlton, Melbourne VIC

$100,000 – $150,000 per year

subClassification: Sales - OutboundSales - Outbound

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Great office location | Training provided
Life changing money with uncapped commissions
Great working environment with a well established brand

Make big money, work in a well-located Carlton office all whilst contributing to a cleaner environment!

15d ago

Listed eight days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Leading high-performing teams
Hybrid Working & On-site parking
Join one of Australias largest super and investments provider

The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.

8d ago

Listed seven days ago

Colour/Art Senior Manager

at Kathmandu (Australia)

This is a Full time job

Melbourne VIC

subClassification: Fashion & Textile DesignFashion & Textile Design

classification: Design & Architecture(Design & Architecture)

Lead a global team to design and produce market leading Colour/art(yarn dyes and repeats) apparel/hardgoods products.

7d ago

Listed two days ago

普通话Mortgage Broker提供培训

at Intelligent financial solutions

This is a Full time job

Box Hill, Melbourne VIC

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Chinese mortgage broking company in a growing market

2d ago

Listed thirteen days ago

Team Lead - Employer Obligations (318)

at LeavePlus

This is a Full time job

Melbourne VIC

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Attractive employee entitlement benefits + 12% superannuation
1-year fixed term with possible view to perm
Hybrid workplace + 3.5 days of additional paid leave

This inspiring leadership role is tasked with managing teams handling debt resolution, compliance and scheme enforcement activities.

13d ago

Listed twenty seven days ago

Customer Connections Manager

at CitiPower and Powercor Australia

This is a Full time job

Melbourne VIC

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

A fabulous opportunity to lead at a senior level & lead an engaged team
Work in a business that is supportive, dynamic with amazing employee benefits
Take your next big career step with us!

Drive change and strategic initiatives in this lead role for a Customer Connections Manager!

27d ago

Expiring soon

Listed seven days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC

$136,863 - $155,386 Plus 15.4% Superannuation

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Ongoing & Non-Ongoing 12 - Full Time
$136,863 - $155,386 (plus 15.4% superannuation)
Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond

The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.

7d ago

Listed twenty four days ago

Senior Lead - Customer Service

at flexhive by Hudson

This is a Full time job

Cremorne, Melbourne VIC

$100000.00 - $126126.50 p.a. + plus superannuation

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

A manufacturer and distributor of sports apparel seeks a Senior Lead - Customer Service to be based in their office in Cremorne.

24d ago

Expiring soon

Listed eight days ago

Head of Audience Engagement

at State Library Victoria

This is a Full time job

Melbourne VIC

$152,773 - $174,869 + Superannuation

subClassification: ManagementManagement

classification: Advertising, Arts & Media(Advertising, Arts & Media)

A leadership role in the exciting space of audience experiences!
VPS 6.2 with a salary between $152,773 - $174,869 plus superannuation.
Employee benefits include 10% off at Readings Bookstore and Mr Tulk Cafe

The Head of Audience Engagement leads the design and delivery of inclusive and impactful experiences for library audiences of all ages.

8d ago

Listed one day ago

Creative Operations Manager

at Treasury Wine Estates Limited

This is a Full time job

Melbourne VIC

subClassification: Programming & ProductionProgramming & Production

classification: Advertising, Arts & Media(Advertising, Arts & Media)

Help us innovate and disrupt the wine category
Join Splash! TWE’s In-house agency
Work with best-in-class award-winning creative talent

Play an essential role in ensuring smooth operations, efficient project execution, and delivery of high-quality creative work

1d ago

Listed seven days ago

Partnerships Manager - Vicinity - Cartology

at Woolworths Group

This is a Full time job

Melbourne VIC

subClassification: Media Strategy, Planning & BuyingMedia Strategy, Planning & Buying

classification: Advertising, Arts & Media(Advertising, Arts & Media)

Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutio...

7d ago

Listed twenty four days ago