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Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
Listed seven days ago

Predictive Analytics and Pricing Analyst.

at Guild Group

This is a Full time job

Melbourne VIC
subClassification: Mathematics, Statistics & Information Sciences
Mathematics, Statistics & Information Sciences
classification: Science & Technology
(Science & Technology)
  • Hybrid ways of working - 2 days in office + 3 from home
  • Customer Analytics
  • Technical Pricing and Risk Analytics
Predictive Analytics and Pricing Analyst. Melbourne based. Hybrid working. Customer Analytics, Technical Pricing and Risk Analytics focus.
7d ago
Listed three hours ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Melbourne VIC
$175,000 package pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
3h ago
Listed four days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
4d ago
Listed eight days ago

Customer Care Manager

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
8d ago
Listed six days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
6d ago
Listed fourteen days ago

Principal Data Scientist

at Microsoft

This is a Full time job

Melbourne VIC
Subsidised health insurance + stock discounts
subClassification: Mathematics, Statistics & Information Sciences
Mathematics, Statistics & Information Sciences
classification: Science & Technology
(Science & Technology)
  • Maximise your potential. Up to $5K of business-related education + study leave.
  • Give back to your community with three days of volunteer leave.
  • Great team and amazing culture await.
Work side-by-side with high-impact engineers and strategic customers to solve complex problems.
14d ago
Listed fifteen days ago

Experimentation Manager

at SEEK Limited

This is a Full time job

Cremorne, Melbourne VIC
subClassification: Mathematics, Statistics & Information Sciences
Mathematics, Statistics & Information Sciences
classification: Science & Technology
(Science & Technology)
  • Remote/Hybrid Working
  • AFR BOSS Top 10 Best Place to Work 2023 In Tech (third year in a row)
  • Award-winning head office in Cremorne (just a 4 min walk from Richmond station)
Identify and pursue opportunities to improve the scale, speed, and quality of experimentation here at SEEK.
15d ago
Listed eight hours ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
8h ago
Listed eleven hours ago

Audio Producer

at Australian Radio Network Pty Limited

This is a Full time job

Melbourne VIC
subClassification: Programming & Production
Programming & Production
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Working alongside show producers and second audio producer.
  • Creating promos that capture the essence of the show.
  • Work for one of Australia's leading entertainment companies.
Join the team in our Melbourne office as the new Audio Producer on the Christian O'Connell Show.
11h ago
Listed five hours ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
5h ago
Listed seventeen days ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
17d ago
Listed one day ago

Video Lead

at ABC

This is a Full time job

Southbank, Melbourne VIC
subClassification: Programming & Production
Programming & Production
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Based in either Ultimo, Sydney or Southbank, Melbourne
  • Be a leader in Video Content for the ABC
  • $117K to $129K plus 15.4% Nominated Super
Lead the digital-first video distribution strategy and guide the content team to increase reach, engagement and understanding of video opportunities.
1d ago
Listed five hours ago

Customer Service Manager

at dormakaba Australia Pty Ltd

This is a Full time job

Hallam, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work for a global leading brand and a team of dedicated professionals.
  • Modern offices in Hallam, onsite parking and onsite gym access.
  • Opportunity to lead a team & support with training & development.
We are seeking an experienced Customer Service Manager to lead our team of Customer Service Officers and Support Centre Representatives.
5h ago
Listed twenty eight days ago

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
28d ago
Listed twenty days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
20d ago
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