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Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
Listed three days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
3d ago
Listed eleven days ago

Customer Service Manager

at dormakaba Australia Pty Ltd

This is a Full time job

Hallam, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a global leading brand and a team of dedicated professionals.
  • Modern offices in Hallam, onsite parking and onsite gym access.
  • Opportunity to lead a team & support with training & development.
We are seeking an experienced Customer Service Manager to lead our team of Customer Service Officers and Support Centre Representatives.
11d ago
Listed seventeen days ago

Customer Service Manager

at Pace VIC

This is a Full time job

Bayside & South Eastern Suburbs, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Great opportunity for an experienced change management professional
  • Propel your career in a pivotal role, influencing strategy and leading a team
  • Background in hardware, consumer goods or building supplies ideal
Seeking a Customer Service Manager to lead a dynamic team, drive process improvements and change management in a thriving industry.
17d ago
Listed three days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
3d ago
Listed three days ago

Team Manager Edge Services

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge Service team, a pivotal part of the CFS Customer Operations division, dedicated to providing top-tier service.
3d ago
Be an early applicant
Listed four days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
4d ago
Listed one day ago

Call Centre Manager

at GJK Facility Services

This is a Full time job

Carlton, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Supportive & Friendly group of professionals
  • Internal transfer opportunities within a National Organisation
  • Training & Development opportunities
Seeking a Call Centre Manager, to oversee our call centre/help desk team, who works alongside one of our amazing clients, based in Carlton, VIC.
1d ago
Listed three days ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC
$123,625 - $157,340 plus super + salary packaging
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Management experience in implementing a change in service delivery.
  • Strong commitment to clients needs/lead team to meet performance objectives.
  • VLA's focus on work-life balance including flexible working arrangements.
Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.
3d ago
Listed two days ago

Real Time Analyst

at REA Group

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from home up to 3 days a week!
  • We have long-term partnerships with charities working to address homelessness
  • We are committed to reducing our impact on the environment
See the impact of your work by finding and implementing continuous improvement in our Customer Support team
2d ago
Listed four days ago

Customer Experience Project Manager

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Management & Change ConsultingManagement & Change Consulting
classification: Consulting & Strategy(Consulting & Strategy)
  • Join an engaged team of professionals putting the customer first!
  • A commitment to work-life balance with truly flexible working arrangements.
  • A great culture working in collaborative teams with strong work ethics.
The CX Project Manager will provide project and change management expertise in order to deliver key transformation initiatives
4d ago
Listed eight days ago

Manager, Ticketing Services

at Arts Centre Melbourne

This is a Full time job

Melbourne VIC
$111,920.64 p.a. plus superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full time, ongoing role
  • Make an impact on the ticketing experience in an iconic Performing Arts venue
  • Flexible, hybrid working options available
Seeking a customer-centric professional with Ticketing experience to join the Arts Centre Melbourne team as Manager, Ticketing Services!
8d ago
Listed twelve days ago

Strategy Planning and Performance Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 6 $94,184 - $102,660 (subject to exp) + super
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
  • Influence key strategic council processes and projects to make a difference
  • Supportive team with excellent exposure to various aspects of the business
  • Full time Limited Tenure (December 2025) position + monthly RDO
Support the implementation of City of Casey’s integrated strategic planning processes and frameworks.
12d ago
Listed fifteen days ago

Consumer Satisfaction Manager

at Amer Sports

This is a Full time job

Moorabbin Airport, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid role with great flexibility, supportive leadership and a motivated team
  • Lead process improvement and efficiencies across the business
  • Free product & genuine career development opportunities in this new role
Support & lead a dynamic service team and collaborate across the business to focus on Net Promoter Score and driving resolutions.
15d ago
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