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Workforce Management Specialist

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field sales and marketing agency
  • Full paid training and induction provided
  • Great culture & collaborative team
Exciting opportunity for an experienced Workforce Management Specialist to join a brand-new Contact Centre program!
Listed eleven days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options
  • Play a key role in positively impacting the lives of people with disabilities
  • Excellent prospects for professional development and career advancement
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
11d ago
Listed ten days ago

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
10d ago
Listed twenty three days ago

Member Experience Outbound Team Lead

at RACV

This is a Full time job

Noble Park North, Melbourne VIC
Competitive Salary + Benefits + Discounts
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Noble Park office + Hybrid working arrangement!
  • Competitive Salary + Discounts on insurance + Free roadside assistance!
  • Lead a team of dedicated outbound specialists; be part of their success!
Make a difference - "The work you do matters and has a positive impact" Join RACV as a passionate people leader who is committed to member experience
23d ago
Listed eleven days ago

Customer Service Team Lead (Roadside Assistance)

at RACV

This is a Full time job

Noble Park North, Melbourne VIC
Competitive Salary + 11% Super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Melbourne, Victoria | RACV Noble Park Office.
  • Ultimate work-life balance with our enticing hybrid model
  • Discounts on RACV Products and Services
Be the driving force behind creating meaningful experiences for customers and members.
11d ago
Listed seven days ago

Training Development & Facilitation Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 5: Salary starts at $76,940 +Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of City of Casey’s 4 year Transformation Project
  • Comprehensive Training & induction | WFH Days + Flexible Hours
  • Full-Time Limited Tenure (March 2025) + Monthly RDO
Exciting opportunity to work on Casey’s Transformation project, designing & delivering training programs for the new Customer Service Delivery Model.
7d ago
Listed three days ago

Team leader Sales and Customer Experience

at Sharp & Carter Business Support

This is a Full time job

Melbourne VIC
$85000-$92,000+super+bonus+benefits
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible working, a monthly bonus and extensive benefits on offer!
  • Impressive track record of succession planning leaders to managers
  • Growing business with a strong reputation in the market
Are you enthusiastic about sales within a contact centre and leading a team to deliver exceptional customer experience?
3d ago
Listed nine days ago

Team Manager (Property Development)

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Lead the day-to-day operations of the Customer Connections Team
  • Mentor, support & develop team members for success
  • Join an innovative, community-focused and environmentally aware organisation
Lead a group of 2 Team Leaders and 16 Case Officers responsible for preparing agreements for new builds or redevelopments and associated connections
9d ago
Listed seven days ago

Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
7d ago
Listed seven days ago

Training Development Officer

at City Of Casey

This is a Full time job

Narre Warren, Melbourne VIC
Band 5: Salary starts at $76,940 +Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of City of Casey’s 4 year Transformation Project
  • Comprehensive Training & induction | WFH Days + Flexible Hours
  • Full-Time Limited Tenure (March 2025) + Monthly RDO
Analyse training requirements to create training materials to support the rollout of Casey’s tiered skills-based customer service approach.
7d ago
Listed seventeen days ago

CONTACT CENTRE - TEAM LEADER

at Nickel Recruitment

This is a Full time job

Noble Park, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • TEAM LEADER NOBLE PARK - WELL KNOWN BRAND
  • IMMEDIATE START FOR EXPERIENCED TEAM LEADER
  • GREAT TEAM ENVIRONMENT - GOOD WORKING CONDITIONS
Competent leadership in a Contact Centre environment is key to this Team Leader role. If you have lead teams and know your metrics, please apply.
17d ago
Listed five hours ago

Workforce Management Specialist

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field sales and marketing agency
  • Full paid training and induction provided
  • Great culture & collaborative team
Exciting opportunity for an experienced Workforce Management Specialist to join a brand-new Contact Centre program!
5h ago
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