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This is a featured job
Featured

Real Time Analyst

at REA Group

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work from home up to 3 days a week!
  • We have long-term partnerships with charities working to address homelessness
  • We are committed to reducing our impact on the environment
See the impact of your work by finding and implementing continuous improvement in our Customer Support team
This is a featured job
Featured

Enrolments Advisor

at RMIT Online

This is a Full time job

Melbourne VIC
Base + Commission + 11% SUper
subClassification: Sales - Inbound
Sales - Inbound
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Attractive salary and commissions $$$ - You must have phone sales experience
  • Hybrid model - Enjoy a few days in the Melb office each week & WFH
  • Amazing culture, incredible team and fantastic flexibility!
RMIT Online is looking for a driven Enrolments Advisor to join our awesome team and help us assist students enrolling into our online courses!
Listed twenty three hours ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
23h ago
Listed five days ago

APS6 National Contact Centre Planning and Forecasting Officer

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible working arrangements supporting a healthy work-life balance
  • Generous annual leave entitlements and superannuation
  • Professional development opportunities in a supportive environment
Seeking an experienced and energetic APS6 Planning and Forecasting Officer to join our National Contact Centre
5d ago
Listed twenty one hours ago

Team Leader Business Concierge

at City of Melbourne

This is a Full time job

Melbourne VIC
$115,824 – $130,355 per year
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity
  • Permanent full-time opportunity based in the one of our beautiful CBD offices.
  • $115,824 - $130,355 (dependant on skills & experience) + 11% Superannuation
Exciting permanent full-time leadership opportunity based in the one of our beautiful Melbourne CBD offices.
21h ago
Listed five hours ago

Senior Recovery Officer

at State Revenue Office

This is a Full time job

Melbourne VIC
Salary $74,580 plus 11% superannuation
subClassification: Collections
Collections
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join a motivated team that fosters connectedness.
  • Work life balance with flexible and hybrid work arrangements.
  • Grow your career in our customer-focused, innovative & agile working environment
Multiple ongoing & fixed-term Senior Recovery Officer Grade 3 positions are being offered in the Debt Management Branch, Corporate Services Division.
5h ago
Listed two days ago

Customer Support Specialist

at DFP Recruitment

This is a Full time job

Melbourne VIC
AUD 70000 - 80000 per annum
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting Opportunity to Lead the Service Team
  • Additional leave and work life balance
  • Energy Sector - Making a difference in the Energy Space!
Energy Retailer SME required for opportunity to create and drive the service division of a new Energy Retailer. CBD location, July Commencement.
2d ago
Listed one day ago

Customer Service Consultants - Collingwood

at DFP Recruitment

This is a Full time job

East Melbourne, Melbourne VIC
AUD 580000 - 630000 per annum
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible Hybrid Working post training in addition to a rotating roster
  • Member owned bank - what you do matters most!
  • Attractive Salary + benefits
As the first point of contact for customers, you will be managing a high volume of inbound enquires as well as outbound follow-up activity.
1d ago
Listed one day ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
1d ago
Listed seven days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
7d ago
Listed twenty three hours ago

Team Manager Edge Services

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge Service team, a pivotal part of the CFS Customer Operations division, dedicated to providing top-tier service.
23h ago
Be an early applicant
Listed seven days ago

Complaints Team Quality Coach-North Service Centre

at AMP Services

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Use your skills to coach others in their provision of excellent customer service
  • Be the driver of change and continuous improvement in partnership with your stak
  • Competitive base salary + 12% super + bonus + benefits
Provide coaching and support to the back office team members to uplift the service quality for financial advisers and clients on the North Platform
7d ago
Listed seven days ago

Incident Support Coordinator

at Department of Education

This is a Part time job

Melbourne VIC
$74,580 - $90,558
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • The role is required to work as rostered on a shift
  • The Incident Support Coordinators collect relevant information from the caller r
  • The Department values diversity and inclusion in all forms
Department of Education is looking to engage a customer service focused individual as a call taker on a Part time ongoing basis as an Incident Support
7d ago
Listed seven days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
7d ago
Listed five days ago

Manager, Ticketing Services

at Arts Centre Melbourne

This is a Full time job

Melbourne VIC
$111,920.64 p.a. plus superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full time, ongoing role
  • Make an impact on the ticketing experience in an iconic Performing Arts venue
  • Flexible, hybrid working options available
Seeking a customer-centric professional with Ticketing experience to join the Arts Centre Melbourne team as Manager, Ticketing Services!
5d ago
Listed two days ago

Customer Service Advisor - Contact Centre

at City Facilities Management

This is a Part time job

Mulgrave, Melbourne VIC
Hourly rate + Weekend loading + 11% Super + WFH
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Primarily working from home!
  • Competitive salary with career progression opportunities
  • Permanant ongoing part time opportunity, earning generous weekend loading
Take inbound and make outbound calls to resolve, manage and escalate problems logged with the Helpdesk for CityFM partner brands.
2d ago
Listed three hours ago

Real Time Analyst

at REA Group

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work from home up to 3 days a week!
  • We have long-term partnerships with charities working to address homelessness
  • We are committed to reducing our impact on the environment
See the impact of your work by finding and implementing continuous improvement in our Customer Support team
3h ago
Listed ten days ago

Customer Service Team Leader

at Merri-bek City Council

This is a Full time job

Coburg, Melbourne VIC
Salary: $97k - $105k + Super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full time permanent role (based on 38 hours per week)
  • Monthly RDO
  • Salary: $97k - $105k + Super
This is a role that will suit a leader with strong interpersonal skills and experience in a contact centre environment.
10d ago
Listed two days ago

Client Experience Associate - Fixed Term - Multiple Roles

at FNZ Services (NZ) Limited

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a highly successful, rapidly growing, global business
  • Competitive salary and generous benefits package
  • Fixed Term role based in Melbourne
We're seeking a detail-oriented driven team players to join our dynamic Client Experience team.
2d ago
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