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Customer Service Team Lead - Life & Super Contact Centre

at Australian Unity

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Critical leadership role leading our contact centre within our Wealth platform
  • Lead, coach and develop a team of 10 FTE
  • Join an organisation dedicated to the Reak Wellbeing of our members
Lead, coach and develop our high performing contact centre team
Listed nine days ago

Customer Resolutions Officer

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • A mixture of part-time & full time positions
  • Great learning & development opportunities
  • Collaborative teams and great culture
A mixture of full time and part time opportunities now exist for customer-centric focused candidates to resolve complex customer complaints.
9d ago
Listed ten days ago

Specialist Customer Resolutions Officer

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • A range of benefits, including free on-site parking and cultural leave.
  • Career focused learning and development opportunities.
  • Enjoy modern office facilities with panoramic beachfront views.
Act as the escalation point for the Customer Resolutions team, managing complaints that require special investigation and coordination
10d ago
Listed two days ago

Team Manager (Property Development)

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Lead the day-to-day operations of the Customer Connections Team
  • Mentor, support & develop team members for success
  • Join an innovative, community-focused and environmentally aware organisation
Lead a group of 2 Team Leaders and 16 Case Officers responsible for preparing agreements for new builds or redevelopments and associated connections
2d ago
Listed four days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options
  • Play a key role in positively impacting the lives of people with disabilities
  • Excellent prospects for professional development and career advancement
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
4d ago
Listed ten days ago

APS6 National Contact Centre Quality Team Leader

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$93,196 - $103,035 plus 15.4% superannuation
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Yearly salary advancement opportunities and time off in lieu available.
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
  • Competitive leave entitlements.
Are you ready to embark on a rewarding career journey in the NDIA's National Contact Centre?
10d ago
Listed three days ago

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
3d ago
Listed one day ago

People Performance Manager - Customer Operations

at Toyota Finance Australia

This is a Full time job

Scoresby, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Scoresby location with hybrid working arrangements
  • Fantastic staff benefits and career development opportunities
  • Supportive management and training provided to set you up for success
Toyota Finance Australia has a rare and exciting opportunity to join our Customer Operations team as a People Performance Manager
1d ago
Listed eight hours ago

Customer Service Team Lead - Life & Super Contact Centre

at Australian Unity

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Critical leadership role leading our contact centre within our Wealth platform
  • Lead, coach and develop a team of 10 FTE
  • Join an organisation dedicated to the Reak Wellbeing of our members
Lead, coach and develop our high performing contact centre team
8h ago
Listed ten days ago

CONTACT CENTRE - TEAM LEADER

at Nickel Recruitment

This is a Full time job

Noble Park, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • TEAM LEADER NOBLE PARK - WELL KNOWN BRAND
  • IMMEDIATE START FOR EXPERIENCED TEAM LEADER
  • GREAT TEAM ENVIRONMENT - GOOD WORKING CONDITIONS
Competent leadership in a Contact Centre environment is key to this Team Leader role. If you have lead teams and know your metrics, please apply.
10d ago
Listed two days ago

Customer Service Team Leader

at Private Advertiser

This is a Full time job

Caulfield North, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You love tuning processes & teams to improve quality & quantity of output.
  • Industry leading business with 60 on the team.
  • This is a high volume, demanding, tough role in a complaint driven industry.
Tune, monitor & increase productivity and client satisfaction & retention. Established & very busy team.
2d ago
Listed ten days ago

APS6 National Contact Centre Quality Team Leader

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$93,196 - $103,035 plus 15.4% superannuation
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Yearly salary advancement opportunities and time off in lieu available.
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
  • Competitive leave entitlements.
Are you ready to embark on a rewarding career journey in the NDIA's National Contact Centre?
10d ago
Listed sixteen days ago

Senior Manager - National Call Centre

at Mazda Australia

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great opportunity to join the second largest Automotive company in Australian
  • Build out the future of our national Call Centre
  • Fully maintained company vehicle
This newly created role will be oversee the coordination, implementation, and review of all NCC activities
16d ago
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