Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture

10d ago

Listed ten days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Permanent full-time opportunity with flexible, hybrid working options.
Play a key role in positively impacting the lives of people with disabilities.
Excellent prospects for professional development and career advancement.

Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.

10d ago

Listed ten days ago

Customer Service Manager

at dormakaba Australia Pty Ltd

This is a Full time job

Hallam, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Work for a global leading brand and a team of dedicated professionals.
Modern offices in Hallam, onsite parking and onsite gym access.
Opportunity to lead a team & support with training & development.

We are seeking an experienced Customer Service Manager to lead our team of Customer Service Officers and Support Centre Representatives.

10d ago

Listed sixteen days ago

Customer Service Manager

at Pace VIC

This is a Full time job

Bayside & South Eastern Suburbs, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Great opportunity for an experienced change management professional
Propel your career in a pivotal role, influencing strategy and leading a team
Background in hardware, consumer goods or building supplies ideal

Seeking a Customer Service Manager to lead a dynamic team, drive process improvements and change management in a thriving industry.

16d ago

Listed eight days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Join MECCA Brands in a key leadership role & make an impact!
People focused, high performing culture.
Fast paced, forever evolving, growth mindset!

Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers

8d ago

Listed two days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC

$136,863 - $155,386 Plus 15.4% Superannuation

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Ongoing & Non-Ongoing 12 - Full Time
$136,863 - $155,386 (plus 15.4% superannuation)
Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond

The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.

2d ago

Listed eight days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Join MECCA Brands in a key leadership role & make an impact!
People focused, high performing culture.
Fast paced, forever evolving, growth mindset!

This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.

8d ago

Listed one day ago

IT Operations Lead

at Toyota Motor Corporation Australia

This is a Full time job

Port Melbourne, Melbourne VIC

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

Flexible hours and workspaces, with a hybrid of working from home and the office
13.5% Super l 16 Weeks Primary Carers Leave l Subsidised/Allocated Vehicle
Great Company Culture l 24/7 Free Employee Assistance Program

An exciting opportunity to join Toyota in this unique role within the Digital Connected Services Team

1d ago

Listed four days ago

Service Delivery Manager

at Davidson

This is a Full time job

St Kilda, Melbourne VIC

$100k - $125k p.a.

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

Inner Suburbs
$125,000 including superannuation
Newly Created Position

Our client is seeking a SD Manager with strong skills and experience in incident, problem and change management.

4d ago

Listed two days ago

Team Manager Edge Services

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Leading high-performing teams
Hybrid Working & On-site parking
Join one of Australias largest super and investments provider

The Edge Service team, a pivotal part of the CFS Customer Operations division, dedicated to providing top-tier service.

2d ago

Be an early applicant

Listed three days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Leading high-performing teams
Hybrid Working & On-site parking
Join one of Australias largest super and investments provider

The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.

3d ago

Listed nineteen hours ago

Senior Data Analyst

at IAS Recruitment

This is a Full time job

Melbourne VIC

$150K-170K (incl super) + bonus

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

Join a top Australian organisation as a Senior Data Analyst supporting the data, reporting & insights within their Healthcare Business.

19h ago

Listed ten days ago

Asset Manager

at Motorola Solutions

This is a Full time job

Burwood East, Melbourne VIC

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

We innovate to make the world a better place and are fueled by our shared purpose to “help people be their best in the moments that matter".

10d ago

Listed four days ago

ICT Test Lead

at Department of Transport and Planning

This is a Full time job

Melbourne VIC

$106,534 - $128,897 plus superannuation - VPS5

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

Enjoy a collaborative & high-performance work culture serving the community
DTP has embedded hybrid & flexible work arrangements as part of our culture
Strong Career opportunities across the VPS network

The ICT Test Lead is responsible for defining test plans and executing testing for the different verticals of testing, digital and functional testing.

4d ago

Listed two days ago