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Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
Listed six days ago

Passport Team Leader & Senior Operations Support Officer (various roles)

at Department of Foreign Affairs and Trade

This is a Full time job

Melbourne VIC
$95,282 to $107,136 per annum + 15.4% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse & fulfilling work managing teams delivering passport services.
  • A diverse and inclusive workplace with an attractive remuneration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing APS6 Team Leaders for Operations & Support teams! Roles in operation, policy, data & more!
6d ago
Listed fourteen days ago

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
14d ago
Listed three days ago

Customer Service Team Leader

at Private Advertiser

This is a Full time job

Caulfield North, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Your role plays a pivotal part in enhancing the experience for clients.
  • Join an industry leader. Help establish best practices and optimise workflows.
  • This is a high volume, demanding, tough role in a complaint driven industry.
This is a critical role. You’ll be responsible for leading and overseeing a multidisciplinary Support Team as part of a company restructure.
3d ago
Listed six days ago

Assistant Director, Operations and Assistant Director Operational Support

at Department of Foreign Affairs and Trade

This is a Full time job

Melbourne VIC
$118,654-$132,724 per annum + 15.4% employer super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse and fulfilling work managing teams managing passport services.
  • A diverse and inclusive workplace with an attractive reumeration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing leaders for Operations & Support teams! Roles in operation, policy, data & more!
6d ago
Listed one day ago

Alinta Assist Operational Manager, East Coast

at Alinta Energy

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Operating out of our Morwell office
  • Lead our high performing Alinta Assist contact centre teams
  • Flexible Hybrid Working |Energy Discounts|Career Growth Opportunities
Manage the face of Alinta Energy’s East Coast Alinta Assist contact centre team and make a real difference in our customers’ lives
1d ago
Listed fifteen days ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options
  • Play a key role in positively impacting the lives of people with disabilities
  • Excellent prospects for professional development and career advancement
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
15d ago
Listed seven days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
7d ago
Listed four days ago

Team Lead - Contact Centre (Recoveries)

at Industry Fund Services

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a professional Leadership team - hybrid workplace
  • Make a difference to the retirement future of members
  • Opportunity to continue to strengthen your leadership skills
Lead a dedicated contact centre team who recover unpaid super from employers and secure the retirement savings of Australian workers
4d ago
Listed five days ago

Chief Executive Officer

at Fisher Leadership

This is a Full time job

Melbourne VIC
subClassification: CEO
CEO
classification: CEO & General Management
(CEO & General Management)
  • Build on a solid foundation, strong values and established reputation
  • Inspire and guide a passionate and person-centred team
  • Evolve the organisation to respond to community need
Drive sustainable growth and innovation in service delivery, through collaborative, values-based leadership.
5d ago
Listed eleven days ago

Customer Service Team Lead - Life & Super Contact Centre

at Australian Unity

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Critical leadership role leading our contact centre within our Wealth platform
  • Lead, coach and develop a team of 10 FTE
  • Join an organisation dedicated to the Real Wellbeing of our members
Lead, coach and develop our high performing contact centre team
11d ago
Listed one day ago

VIC State Operations Manager

at Fork Force Australia Pty Ltd

This is a Full time job

Dandenong, Melbourne VIC
Experience based competitive market rate/benefits
subClassification: General/Business Unit Manager
General/Business Unit Manager
classification: CEO & General Management
(CEO & General Management)
  • Join a great team which boasts good staff culture, and support network
  • Work with a growing nationally recognized employer in its industry
  • Create and Lead a service culture of excellence
Create and lead a culture of service excellence through a well-trained and commercially astute team ensuring our customers receive outstanding service
1d ago
Listed four days ago

Team Lead - Contact Centre (Case)

at Industry Fund Services

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a professional Leadership team - hybrid workplace
  • Make a difference to the retirement future of members
  • Opportunity to continue to strengthen your leadership skills
Lead a dedicated team of legal and insolvency specialists who recover unpaid super to help Australians retire with dignity, security and confidence.
4d ago
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