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This is a featured job
Featured

Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
Listed four days ago

Collections Officer

at Mars Recruitment

This is a Full time job

Knoxfield, Melbourne VIC
$60k - $65k p.a. + super
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full-time permanent role in the financial services industry
  • Must have previous customer service experience from banking/fin services
  • Hybrid working and career progression opportunities
Entry level Collections Officer position available | Must have previous customer service experience | Large team and career progression | Hybrid
4d ago
Listed twelve days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
12d ago
Listed ten days ago

Hardship Officer - Hybrid WFH

at Nissan Australia & New Zealand

This is a Full time job

Mulgrave, Melbourne VIC
$67K base + super + opportunity to lease 2 x cars
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full-time permanent opportunity | Mulgrave location | WFH Flexibility
  • Convenient South East location with free on-site parking and on-site cafe
  • Exposure to broader Nissan Financial Services business, ability to cross train
Bring your strong communication skills and assist our customers through inbound, outbound and email enquiries with a priority on robust conversations.
10d ago
Listed twelve days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
12d ago
Listed six days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
6d ago
Listed thirteen days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Dandenong, Melbourne VIC
$175,000 package + 10% STIs pa
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package + 10% STIs pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
13d ago
Listed seven days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
7d ago
Listed six days ago

Team Manager Edge Services

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge Service team, a pivotal part of the CFS Customer Operations division, dedicated to providing top-tier service.
6d ago
Listed six days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$136,863 - $155,386 Plus 15.4% Superannuation
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Ongoing & Non-Ongoing 12 - Full Time
  • $136,863 - $155,386 (plus 15.4% superannuation)
  • Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond
The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.
6d ago
Listed five days ago

Senior Recovery Officer

at State Revenue Office

This is a Full time job

Melbourne VIC
Salary $74,580 plus 11% superannuation
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a motivated team that fosters connectedness.
  • Work life balance with flexible and hybrid work arrangements.
  • Grow your career in our customer-focused, innovative & agile working environment
Multiple ongoing & fixed-term Senior Recovery Officer Grade 3 positions are being offered in the Debt Management Branch, Corporate Services Division.
5d ago
Listed seven days ago

Collections Consultant

at Red Energy

This is a Full time job

Richmond, Melbourne VIC
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Permanent, full time working from hybrid between our Richmond office and home
  • Purchase an EXTRA 4 weeks of leave & Join an exciting team with a great culture
  • Comprehensive training and ongoing support - Career development encouraged!
Inbound phone calls where you will be responsible for guiding our customers through the debt recovery process.
7d ago
Listed four days ago

Call Centre Manager

at GJK Facility Services

This is a Full time job

Carlton, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Supportive & Friendly group of professionals
  • Internal transfer opportunities within a National Organisation
  • Training & Development opportunities
Seeking a Call Centre Manager, to oversee our call centre/help desk team, who works alongside one of our amazing clients, based in Carlton, VIC.
4d ago
Listed twelve days ago

Collections Officer

at Mars Recruitment

This is a Full time job

Knoxfield, Melbourne VIC
$70k - $72k package (inc. super)
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full-time permanent role in the financial services industry
  • Must have previous customer service experience and call centre a huge plus
  • Excellent compensation package and hybrid working on offer
Entry level Collections Officer position available | Must have previous customer service experience | Large team and career progression | Hybrid
12d ago
Listed five days ago

Real Time Analyst

at REA Group

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from home up to 3 days a week!
  • We have long-term partnerships with charities working to address homelessness
  • We are committed to reducing our impact on the environment
See the impact of your work by finding and implementing continuous improvement in our Customer Support team
5d ago
Listed six days ago

Credit & Collections Officer

at DFP Recruitment

This is a Full time job

South Melbourne, Melbourne VIC
65,000 inc Super + Performance based Incentives
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • 100% onsite South Melbourne location - close to CBD and Public Transport
  • Team culture where everyone helps to achieve your targets
  • Monday - Friday - No weekends
Immediate start within an entry level contact centre environment
6d ago
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