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Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
Listed twenty two hours ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Melbourne VIC
$175,000 package pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
22h ago
Listed five days ago

APS6 National Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
5d ago
Listed five days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
5d ago
Listed seven days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
7d ago
Listed thirteen days ago

Customer Experience Lead

at Australian Bureau of Statistics

This is a Full time job

Docklands, Melbourne VIC
Starting salary $92K; total package up to $120K
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Starting salary $92K; total package up to $120K (inc. 15.4% super)
  • Permanent position in the Australian Public Service; full-time / part-time hours
  • Flexible working arrangements inc. hybrid model of working from home and office
Lead a team managing the ABS’ external customer feedback and email enquiry service, consultation hub and website analytics and analysis.
13d ago
Listed nine days ago

Customer Care Manager

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
9d ago
Listed one day ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
1d ago
Listed one day ago

Audio Producer

at Australian Radio Network Pty Limited

This is a Full time job

Melbourne VIC
subClassification: Programming & Production
Programming & Production
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Working alongside show producers and second audio producer.
  • Creating promos that capture the essence of the show.
  • Work for one of Australia's leading entertainment companies.
Join the team in our Melbourne office as the new Audio Producer on the Christian O'Connell Show.
1d ago
Listed seventeen days ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
17d ago
Listed one day ago

Supervising Producer, News Breakfast

at ABC

This is a Full time job

Southbank, Melbourne VIC
subClassification: Programming & Production
Programming & Production
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Lead the News Breakfast Team
  • Develop your leadership skills in a supportive and creative environment.
  • $98K - $114K plus 15.4% ABC Nominated Super Fund
Do you love coffee and a workday that is never the same as the one before? ABC News Breakfast is looking for a Supervising Producer to support the Exe
1d ago
Listed one day ago

Video Lead

at ABC

This is a Full time job

Southbank, Melbourne VIC
subClassification: Programming & Production
Programming & Production
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Based in either Ultimo, Sydney or Southbank, Melbourne
  • Be a leader in Video Content for the ABC
  • $117K to $129K plus 15.4% Nominated Super
Lead the digital-first video distribution strategy and guide the content team to increase reach, engagement and understanding of video opportunities.
1d ago
Listed twenty days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
20d ago
Listed eight days ago

Broadcast Technologist

at Australian Radio Network Pty Limited

This is a Full time job

Melbourne VIC
subClassification: Programming & Production
Programming & Production
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Look after some of Australia's largest radio shows
  • Great work perks including paid bdays off, ticket giveaways, discounts & more
  • Join our vibrant Richmond office | Hybrid working options
We are currently seeking an experienced Broadcast Technologist to join our team in the Melbourne Office!
8d ago
Listed twenty three days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
23d ago
Listed twenty two days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
22d ago
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