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Customer Operations Leader

at Origin

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Newly created role within Broadband
  • Opportunity to get in at ground level and help build the team
  • Melbourne CBD based, 5 min walk from Parliament station
This presents a unique opportunity to play a pivotal role in shaping a function and assembling a team within Origin
Listed fourteen hours ago

Customer Experience Lead

at Australian Bureau of Statistics

This is a Full time job

Docklands, Melbourne VIC
Starting salary $92K; total package up to $120K
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Starting salary $92K; total package up to $120K (inc. 15.4% super)
  • Permanent position in the Australian Public Service; full-time / part-time hours
  • Flexible working arrangements inc. hybrid model of working from home and office
Lead a team managing the ABS’ external customer feedback and email enquiry service, consultation hub and website analytics and analysis.
14h ago
Listed four hours ago

Customer Operations Leader

at Origin

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Newly created role within Broadband
  • Opportunity to get in at ground level and help build the team
  • Melbourne CBD based, 5 min walk from Parliament station
This presents a unique opportunity to play a pivotal role in shaping a function and assembling a team within Origin
4h ago
Listed eight days ago

Passport Team Leader & Senior Operations Support Officer (various roles)

at Department of Foreign Affairs and Trade

This is a Full time job

Melbourne VIC
$95,282 to $107,136 per annum + 15.4% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse & fulfilling work managing teams delivering passport services.
  • A diverse and inclusive workplace with an attractive remuneration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing APS6 Team Leaders for Operations & Support teams! Roles in operation, policy, data & more!
8d ago
Listed three days ago

Alinta Assist Operational Manager, East Coast

at Alinta Energy

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Operating out of our Morwell office
  • Lead our high performing Alinta Assist contact centre teams
  • Flexible Hybrid Working |Energy Discounts|Career Growth Opportunities
Manage the face of Alinta Energy’s East Coast Alinta Assist contact centre team and make a real difference in our customers’ lives
3d ago
Listed eight days ago

Assistant Director, Operations and Assistant Director Operational Support

at Department of Foreign Affairs and Trade

This is a Full time job

Melbourne VIC
$118,654-$132,724 per annum + 15.4% employer super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse and fulfilling work managing teams managing passport services.
  • A diverse and inclusive workplace with an attractive reumeration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing leaders for Operations & Support teams! Roles in operation, policy, data & more!
8d ago
Listed nine days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
9d ago
Listed six days ago

Team Lead - Contact Centre (Recoveries)

at Industry Fund Services

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a professional Leadership team - hybrid workplace
  • Make a difference to the retirement future of members
  • Opportunity to continue to strengthen your leadership skills
Lead a dedicated contact centre team who recover unpaid super from employers and secure the retirement savings of Australian workers
6d ago
Listed one day ago

Team Leader - Health Insurance

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • An exciting opportunity to coach and develop your own team
  • Work with a well known Australian brand
  • Flexible Hybrid Work - Work from home and in our CBD office
This role would suit someone who is passionate about building a high-performing sales team within a predominately outbound contact centre environment.
1d ago
Listed six days ago

Team Lead - Contact Centre (Case)

at Industry Fund Services

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a professional Leadership team - hybrid workplace
  • Make a difference to the retirement future of members
  • Opportunity to continue to strengthen your leadership skills
Lead a dedicated team of legal and insolvency specialists who recover unpaid super to help Australians retire with dignity, security and confidence.
6d ago
Listed one day ago

Manager, Venture Capital

at Private Advertiser

This is a Full time job

Melbourne VIC
$170,000 – $200,000 per year inc super plus bonus
subClassification: Management
Management
classification: Healthcare & Medical
(Healthcare & Medical)
International venture capital investment Co requires a Manager to assess investment opportunities, DD, modelling, research, pitch decks etc Melb CBD
1d ago
Listed five days ago

Customer Service Team Leader

at Private Advertiser

This is a Full time job

Caulfield North, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Your role plays a pivotal part in enhancing the experience for clients.
  • Join an industry leader. Help establish best practices and optimise workflows.
  • This is a high volume, demanding, tough role in a complaint driven industry.
This is a critical role. You’ll be responsible for leading and overseeing a multidisciplinary Support Team as part of a company restructure.
5d ago
Listed ten days ago

PlayWell Optimisation Manager

at sportsbet.com.au

This is a Full time job

Melbourne VIC
5 weeks annual leave
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • $290 allowance to use towards your personal fitness goals
  • Work from home 2 days a week
  • 6 months paid parental leave
If you are passionate about Customer Experience and Process Optimisation, then we have the perfect opportunity for you!
10d ago
Listed thirteen days ago

Customer Service Team Lead - Life & Super Contact Centre

at Australian Unity

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Critical leadership role leading our contact centre within our Wealth platform
  • Lead, coach and develop a team of 10 FTE
  • Join an organisation dedicated to the Real Wellbeing of our members
Lead, coach and develop our high performing contact centre team
13d ago
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