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Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
Listed one day ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
1d ago
Listed one day ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
1d ago
Listed four days ago

Customer Service Team Leader

at Merri-bek City Council

This is a Full time job

Coburg, Melbourne VIC
Salary: $97k - $105k + Super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full time permanent role (based on 38 hours per week)
  • Monthly RDO
  • Salary: $97k - $105k + Super
This is a role that will suit a leader with strong interpersonal skills and experience in a contact centre environment.
4d ago
Listed fifteen hours ago

Customer Care Team Leader

at People 2.0

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Hybrid work & Melbourne CBD office location
  • Opportunity to lead, share knowledge, mentor and develop skills of the team
  • Supportive team, leaders and working environment
Exciting opportunity to join a global organisation, People 2.0 as a Customer Care Team Leader! Providing a key leadership role within the department
15h ago
Listed twenty hours ago

Team Lead - Employer Obligations (318)

at LeavePlus

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Attractive employee entitlement benefits + 12% superannuation
  • 1-year fixed term with possible view to perm
  • Hybrid workplace + 3.5 days of additional paid leave
This inspiring leadership role is tasked with managing teams handling debt resolution, compliance and scheme enforcement activities.
20h ago
Listed eight days ago

APS6 National Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
8d ago
Listed sixteen hours ago

Manager, Ticketing Services

at Arts Centre Melbourne

This is a Full time job

Melbourne VIC
$111,920.64 p.a. plus superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full time, ongoing role
  • Make an impact on the ticketing experience in an iconic Performing Arts venue
  • Flexible, hybrid working options available
Seeking a customer-centric professional with Ticketing experience to join the Arts Centre Melbourne team as Manager, Ticketing Services!
16h ago
Listed seven days ago

Customer Service Team Leader

at Bayside City Council

This is a Full time job

Sandringham, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent, Full time, Monday - Friday, totalling 38 hours
  • Band 6 - $98,867.71 p.a. + 11.5% superannuation
  • Corporate Centre in Sandringham, with the flexibility to work from home
We are looking for an enthusiastic Customer Service Team Leader to lead and supervise Bayside City Council's Customer Service team.
7d ago
Listed four days ago

VTAC Connect Operations Coordinator

at Victorian Tertiary Admissions Centre Limited (VTAC)

This is a Full time job

Melbourne VIC
$90 – $95k/ year + 17% super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Impactful role contributing to the success & efficiency of the organisation
  • Work with smart, fun and passionate people in a modern CBD office
  • Rewarding work that really makes a difference in others' lives
Seeking a seasoned, tech-savvy team leader with experience in managing daily operations, exceptional service delivery, reporting & process improvement
4d ago
Listed seven days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
7d ago
Listed nine days ago

Enrolment & Customer Success Team Leader

at Aspire Early Education

This is a Full time job

South Yarra, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Access a 50% gap fee discount on childcare fees at any Aspire Centre
  • Paid birthday leave | Monthly Team Lunches
  • Full-time Permanent role | South Yarra based (On-Site)
Join Aspire as Enrolments & Customer Success Team Leader, making an impact daily by guiding customers, aiding in enrolments, and supporting the team!
9d ago
Listed eight days ago

Offshore Operations Senior Lead, nib Thrive

at nib health funds limited

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage relationships with our outsourced service providers and stakeholders
  • Deliver and report on the performance metrics of the offshore team
  • Hybrid work to support flexibility
Working closely with service providers from several countries, prior working knowledge of managing multiple offshore teams is essential.
8d ago
Listed eleven days ago

Customer Care Manager

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
11d ago
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