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Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
Listed five hours ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Melbourne VIC
$175,000 package pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
5h ago
Listed five days ago

Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
5d ago
Listed four days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
4d ago
Listed six days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
6d ago
Listed twelve days ago

Customer Experience Lead

at Australian Bureau of Statistics

This is a Full time job

Docklands, Melbourne VIC
Starting salary $92K; total package up to $120K
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Starting salary $92K; total package up to $120K (inc. 15.4% super)
  • Permanent position in the Australian Public Service; full-time / part-time hours
  • Flexible working arrangements inc. hybrid model of working from home and office
Lead a team managing the ABS’ external customer feedback and email enquiry service, consultation hub and website analytics and analysis.
12d ago
Listed eight days ago

Customer Care Manager

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
8d ago
Listed nine hours ago

Broadcast Schedules Coordinator

at Gravity Media (Australia) Pty Ltd

This is a Full time job

Docklands, Melbourne VIC
subClassification: Media Strategy, Planning & Buying
Media Strategy, Planning & Buying
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Join a leading global provider - live broadcast facilities & production services
  • Work for a global leader in broadcast solutions!
  • Full-time permanent role supporting a number of exciting projects.
We have an opportunity for a Broadcast Schedules Coordinator to join our team! If you are interested in all things broadcasting, please read on!
9h ago
Listed ten hours ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
10h ago
Listed seventeen days ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
17d ago
Listed seven hours ago

Contact Centre Manager

at Serco Asia Pacific

This is a Full time job

Dandenong, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full-time opportunity with flexible, hybrid working options.
  • Play a key role in positively impacting the lives of people with disabilities.
  • Excellent prospects for professional development and career advancement.
Lead our virtual contact centre operations to make an impact on the lives of individuals living with disabilities.
7h ago
Listed eighteen days ago

Customer Service Manager -Helpdesk

at Quest Payment Systems Pty Ltd

This is a Full time job

Hawthorn, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Diverse role managing a technical support team for an Australian Fintech company
  • Learn a wide range of skills and knowledge within the innovative product range
  • Hawthorn location
We are seeking a Payments Helpdesk Manager to work with a team of professionals at our Australian Payments Fintech company.
18d ago
Listed eighteen days ago

Media Planning & Trading Manager (TV, OOH, Radio)

at Paxus

This is a Full time job

Melbourne VIC
$80k - $100k p.a.
subClassification: Media Strategy, Planning & Buying
Media Strategy, Planning & Buying
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Independent Advertising agency in Melbourne
  • 2 Days WFH {Office very close to Train & Tram Stops, Lot of Cafe's & restaurant}
  • Plan & Buy across TV, Radio and OOH and Direct Digital IO
Work closely with the Director and client Lead to manage end-to-end media plan from implementation planning through to execution
18d ago
Listed twenty one days ago

Customer Support Team Leader

at carsales

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great company culture - we don't take ourselves too seriously!
  • Come work with a diverse & dynamic team of talented people.
  • Certified Great Place to Work and WGEA Employer of Choice.
Come join us and lead our Customer Support team whilst working with internal and external stakeholders!
21d ago
Listed five days ago

Contact Centre Outbound Campaign Manager

at National Disability Insurance Scheme

This is a Full time job

Dandenong, Melbourne VIC
$93,196 to $103,035 (plus 15.4% superannuation)
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Generous leave and superannuation entitlements, yearly salary advancements
  • Flexible working arrangements that support a positive work life balance,
  • Enjoy a safe and respectful workplace with a friendly and inclusive culture
An exciting opportunity for an APS6 Outbound Campaign Manager to join our National Contact Centre.
5d ago
Listed seven days ago

Digital Account Manager (Offline)

at Paxus

This is a Full time job

Melbourne VIC
$100k - $110k p.a. + Performance Bonus up to 5%
subClassification: Media Strategy, Planning & Buying
Media Strategy, Planning & Buying
classification: Advertising, Arts & Media
(Advertising, Arts & Media)
  • Australian-owned independent agency
  • A clear career progression path with ongoing investment in your development.
  • Walking distance from Train station
This account manager role is all about Lead client engagement, oversee media campaigns, foster relationships, and drive innovative solutions.
7d ago
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