Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers

7d ago

Listed one day ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC

$136,863 - $155,386 Plus 15.4% Superannuation

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Ongoing & Non-Ongoing 12 - Full Time
$136,863 - $155,386 (plus 15.4% superannuation)
Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond

The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.

1d ago

Listed two hours ago

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Salary + Performance Bonus
Hybrid Work Arrangement + Salary Continuance Insurance
Immediate Start on a 12-month Contract

Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!

2h ago

Be an early applicant

Listed seven days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Join MECCA Brands in a key leadership role & make an impact!
People focused, high performing culture.
Fast paced, forever evolving, growth mindset!

This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.

7d ago

Listed one day ago

Service Transition Manager

at Victoria Legal Aid

This is a Full time job

Melbourne VIC

$123,625 - $157,340 plus super + salary packaging

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Management experience in implementing a change in service delivery.
Strong commitment to clients needs/lead team to meet performance objectives.
VLA's focus on work-life balance including flexible working arrangements.

Motivated Manager to actively shape the improvement of Legal Help's intake and information service delivery at VLA.

1d ago

Listed two days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Leading high-performing teams
Hybrid Working & On-site parking
Join one of Australias largest super and investments provider

The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.

2d ago

Listed twenty one hours ago

Senior Consultant

at Morgan Asset Performance

This is a Full time job

Melbourne VIC

$120,000 – $150,000 per year

subClassification: Management & Change ConsultingManagement & Change Consulting

classification: Consulting & Strategy(Consulting & Strategy)

Focused on how the AI revolution shapes business and can accelerate industries response to the climate challenge.

21h ago

Listed seven days ago

Manager

at Nous Group

This is a Full time job

Melbourne VIC

subClassification: Management & Change ConsultingManagement & Change Consulting

classification: Consulting & Strategy(Consulting & Strategy)

In 2023 Nous was again named one of Australia's Best Workplaces

You will contribute significantly to the design and structure of project content, critically distilling and translating complex data.

7d ago

Listed twenty three hours ago

Policy Advisor

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC

subClassification: PolicyPolicy

classification: Consulting & Strategy(Consulting & Strategy)

Voted one of Best Places to Work 2024!
Hybrid working from our state-of-the-art CBD offices.
Make a difference to thousands of financial services consumers.

Rare opportunity to influence material outcomes for the Australian consumer.

23h ago

Listed eight days ago

Strategy Business Partner

at Wesfarmers Health

This is a Full time job

Docklands, Melbourne VIC

subClassification: Strategy & PlanningStrategy & Planning

classification: Consulting & Strategy(Consulting & Strategy)

Spearhead the delivery of strategic projects and workstreams within our brands
Hybrid working environment
Brand new Docklands office space

Become part of the Wesfarmers family in a role that promises high visibility, providing a breadth of responsibilities & professional growth.

8d ago

Listed one day ago

Strategy Business Partner - Hawthorn East

at Coles

This is a Full time job

Hawthorn East, Melbourne VIC

subClassification: Strategy & PlanningStrategy & Planning

classification: Consulting & Strategy(Consulting & Strategy)

In this role you will collaborate closely with our executive team to develop and execute a digital strategy that maximises our online presence

1d ago

Listed thirteen days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Join us to lead the transformation of the club services and membership systems
Great staff benefits
Critical senior leadership role with project/ strategy experience

Membership Systems & Insights Manager || Senior Leadership Role ||

13d ago

Listed five hours ago

Business Analyst

at WITRON Service Australia Pty Ltd

This is a Full time job

Melbourne VIC

subClassification: AnalystsAnalysts

classification: Consulting & Strategy(Consulting & Strategy)

Join a world leading organisation in automation solutions
Committed to our employee's success and continued career development
Opportunity to grow our Australian presence

There's never been a better time to join WITRON! Come grow your career in a world leading global organisation as we embed our Australian operations.

5h ago

Listed six days ago

Head of Transformation & Change

at SMC Executive

This is a Full time job

Melbourne VIC

Attractive Remuneration Package

subClassification: Management & Change ConsultingManagement & Change Consulting

classification: Consulting & Strategy(Consulting & Strategy)

Large Australian Retail Business
Lead Diverse Portfolio of Transformation Initiatives
Retail Strategy/Consulting & Delivery Experience Essential

Drive strategic initiatives to transform business processes encompassing supply chain, operations, digital transformation and customer experience.

6d ago

Listed one day ago

Head of Audience Engagement

at State Library Victoria

This is a Full time job

Melbourne VIC

$152,773 - $174,869 + Superannuation

subClassification: ManagementManagement

classification: Advertising, Arts & Media(Advertising, Arts & Media)

A leadership role in the exciting space of audience experiences!
VPS 6.2 with a salary between $152,773 - $174,869 plus superannuation.
Employee benefits include 10% off at Readings Bookstore and Mr Tulk Cafe

The Head of Audience Engagement leads the design and delivery of inclusive and impactful experiences for library audiences of all ages.

1d ago

Listed two days ago

Head of Commercial

at Adecco

This is a Full time job

Melbourne VIC

subClassification: OtherOther

classification: Consulting & Strategy(Consulting & Strategy)

Be part of one of the most important missions in Australia
Autonomy to make your mark; reimagine your career with purpose
Work flexibly but always together; great team and benefits, global opportunities

Optimise our contractual relationships, driving compliance & excellence in procurement and delivery for the Defence Force Recruiting Services Contract

2d ago

Listed fifteen days ago