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HEAD OF CONTACT CENTRES

at Avis Budget Group

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • ABG: Competitive pay, benefits, exclusive perks. Unleash potential!
  • At ABG, thrive with abundant career growth opportunities, fueling your success.
  • Join our spirited team environment, where success is a collective adventure.
Based in Mascot, Sydney, you'll spearhead our customer service excellence initiatives. Unleash your leadership & shape customer experiences with us.
This is a featured job
Featured

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
Listed seven days ago

Passport Team Leader & Senior Operations Support Officer (various roles)

at Department of Foreign Affairs and Trade

This is a Full time job

Darwin NT
$95,282 to $107,136 per annum + 15.4% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse & fulfilling work managing teams delivering passport services.
  • A diverse and inclusive workplace with an attractive remuneration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing APS6 Team Leaders for Operations & Support teams! Roles in operation, policy, data & more!
7d ago
Listed fourteen days ago

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
14d ago
Listed seven days ago

Passport Team Leader & Senior Operations Support Officer (various roles)

at Department of Foreign Affairs and Trade

This is a Full time job

Sydney NSW
$95,282 to $107,136 per annum + 15.4% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse & fulfilling work managing teams delivering passport services.
  • A diverse and inclusive workplace with an attractive remuneration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing APS6 Team Leaders for Operations & Support teams! Roles in operation, policy, data & more!
7d ago
Listed six days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
6d ago
Listed fifteen days ago

Senior Coordinator, Outreach (Aboriginal Identified)

at NSW Department of Customer Service

This is a Contract/Temp job

Parramatta, Sydney NSW
$120859 - $133183 p.a. + + 11% Super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Temporary role up to 2 years with view to ongoing
  • Fantastic opportunity to join a great team
  • Flexible hybrid working arrangements
The Outreach team within Revenue NSW is seeking a Senior Coordinator to join the team. This is an Aboriginal Identified role.
15d ago
Listed seven days ago

Passport Team Leader & Senior Operations Support Officer (various roles)

at Department of Foreign Affairs and Trade

This is a Full time job

Melbourne VIC
$95,282 to $107,136 per annum + 15.4% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting, diverse & fulfilling work managing teams delivering passport services.
  • A diverse and inclusive workplace with an attractive remuneration package.
  • Flexible work arrangements.
Australian Passport Office seeks high performing APS6 Team Leaders for Operations & Support teams! Roles in operation, policy, data & more!
7d ago
Listed eight days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
8d ago
Listed eight days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
8d ago
Listed twelve days ago

Senior Case Management Officer

at Department of Communities and Justice

This is a Full time job

Sydney NSW
$106,025 to $117,363pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • We offer development opportunities to build and maintain capabilities
  • Are you able to develop skills and knowledge of legislation and legal principles
  • Looking for competitive pay and conditions
Experience leading a team in a high-volume customer service environment, interested in assisting people with disability?
12d ago
Listed nine days ago

Scheduling Analyst

at The University Of Melbourne

This is a Full time job

Parkville, Melbourne VIC
$102,338 - $110,780 p.a. plus 17% super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Play a key part in the analysis and logistical operations of scheduling
  • Support the Exams and Graduations operations during the event period
  • Join a small supportive team within the larger Exams and Graduations group
Use your technical expertise to create examination timetables based on parameters input from various stakeholders.
9d ago
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