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Listed three days ago

Training, Development and Customer Experience Improvement

at City of Moreton Bay

This is a Full time job

Caboolture, Brisbane QLD
$83,879 pa + super (up to 12%) | 9 day fortnight
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great diverse role... training, QA, data analysis, coaching, driving change!
  • Drive & influence enhancements in end-to-end service journeys for our customers.
  • Bring a customer centric approach & make a difference for our growing community!
Enhance customer experiences and build the capacity of our customer service team - delivering training, analysing customer feedback, and more!
3d ago
Listed twenty four days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Brisbane QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
24d ago
Listed four days ago

Revenue Operations Manager

at Unitywater

This is a Contract/Temp job

Mango Hill, Brisbane QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join an organisation directly contributing to keeping our community healthier
  • Max term full time contract until November 2025
  • We invest in our people and provide ongoing development and opportunities
Key leadership position in our Customer & Experience Business Unit as the Revenue Operations Manager.
4d ago
Listed twelve days ago

Customer Experience Lead

at Australian Bureau of Statistics

This is a Full time job

Brisbane QLD
Starting salary $92K; total package up to $120K
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Starting salary $92K; total package up to $120K (inc. 15.4% super)
  • Permanent position in the Australian Public Service; full-time / part-time hours
  • Flexible working arrangements inc. hybrid model of working from home and office
Lead a team managing the ABS’ external customer feedback and email enquiry service, consultation hub and website analytics and analysis.
12d ago
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