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Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
Listed five days ago

Contact Centre Service Manager

at Link Group

This is a Full time job

Melbourne VIC
Melbourne location
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible working arrangement | Central location
  • Competitive salary package | Attractive employee benefits
  • Opportunity to lead and develop a dynamic Contact Centre team
MUFG Retirement Solutions is excited to be seeking an experience Contact Centre Manager to join the team in Melbourne.
5d ago
Listed seventeen hours ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
17h ago
Listed six days ago

Customer Experience Lead

at Australian Bureau of Statistics

This is a Full time job

Docklands, Melbourne VIC
Starting salary $92K; total package up to $120K
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Starting salary $92K; total package up to $120K (inc. 15.4% super)
  • Permanent position in the Australian Public Service; full-time / part-time hours
  • Flexible working arrangements inc. hybrid model of working from home and office
Lead a team managing the ABS’ external customer feedback and email enquiry service, consultation hub and website analytics and analysis.
6d ago
Listed two days ago

Customer Care Manager

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
2d ago
Listed eleven days ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
11d ago
Listed nine days ago

Alinta Assist Operational Manager, East Coast

at Alinta Energy

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Operating out of our Morwell office
  • Lead our high performing Alinta Assist contact centre teams
  • Flexible Hybrid Working |Energy Discounts|Career Growth Opportunities
Manage the face of Alinta Energy’s East Coast Alinta Assist contact centre team and make a real difference in our customers’ lives
9d ago
Listed fifteen days ago

Customer Support Team Leader

at carsales

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great company culture - we don't take ourselves too seriously!
  • Come work with a diverse & dynamic team of talented people.
  • Certified Great Place to Work and WGEA Employer of Choice.
Come join us and lead our Customer Support team whilst working with internal and external stakeholders!
15d ago
Listed fourteen days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
14d ago
Listed sixteen days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
16d ago
Listed twelve days ago

Customer Service Manager -Helpdesk

at Quest Payment Systems Pty Ltd

This is a Full time job

Hawthorn, Melbourne VIC
$70,000 – $80,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Diverse role managing a technical support team for an Australian Fintech company
  • Learn a wide range of skills and knowledge within the innovative product range
  • Hawthorn location
We are seeking a Payments Helpdesk Manager to work with a team of professionals at our Australian Payments Fintech company.
12d ago
Listed five days ago

Workforce Analyst

at Citrus Group Pty Ltd

This is a Full time job

Collingwood, Melbourne VIC
Up to $75k plus super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Upto 75k plus super | Full Time Permenant | Mon - Fri NO Weekends
  • Collingwood Office | 1 Day Work From Home 4 In the Office
  • Free Event Tickets | Onsite Gym | Free Barista Coffee | Global Brand
Full Time Perm - Up to $75k plus Super - Global Business and Market Leader in Ticketing and Entertainment | Modern Renovated Office
5d ago
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