Strategy and planning Call Centre &amp; Customer Service Jobs in All Australia

classification: Call Centre & Customer Service

at Department of Premier & Cabinet

Be part of the transformation journey and successful team
New structure and a great chance to impact the culture
Convenient location and great working environment

The Contact Centre is made up of 130 members across 6 teams who provide exceptional service to our members, advisors and employers.

4d ago

Listed four days ago

Operations Manager

This is a Full time job

Ballarat, Ballarat & Central Highlands VIC

subClassification: Management & Support

classification: Call Centre & Customer Service

South Melbourne, Melbourne VIC

Manage and oversee the IDSC’s workforce management framework
Contribute to the development of a high performing culture
12 months Fixed term

Manage the IDSC's operational personnel including recruitment, induction, performance planning and assessment, conflict resolution, and learning

4d ago

Listed two days ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

Customer Service - Call Centre

Amazing Culture - Great people with great attitudes towards work and life!
South Melbourne Location - Stone throw away from the heart of Melb. CBD!
Rapidly growing business - Plenty of opportunities to make your mark and grow!

Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!

2d ago

Listed eleven hours ago

Welcome Consultant -(WA)

at My Plan Manager

This is a Full time job

Perth WA

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

Somersby, Gosford & Central Coast NSW

Community Engagement Consultant and their colleagues will deliver a quality onboarding experience for key providers new to the MPM Group.

11h ago

Listed twenty hours ago

Operations Manager

at Kinsman

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

Customer Service - Call Centre

Senior Management Role
Achieve work life balance on the beautiful Central Coast
Contribute to the strategic direction of the business

We are seeking a highly motivated and experienced Operations Manager to join our leadership team in Somersby.

20h ago

Listed three days ago

Technology Support Specialists - Moorabbin and Hobart

at Possability

This is a Full time job

Moorabbin, Melbourne VIC

subClassification: Customer Service - Call Centre

classification: Call Centre & Customer Service

Wantirna South, Melbourne VIC

Experience a supportive culture and working environment
Salary packaging
Values based organisation

Come and join our growing team in Victoria where we are currently recruiting for a Technology Support Specialists based in Moorabbin and Hobart.

3d ago

Listed three days ago

Workforce Management Specialist

at CPM Australia

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

Join Australia’s leading field sales and marketing agency
Full paid training and induction provided
Great culture & collaborative team

Exciting opportunity for an experienced Workforce Management Specialist to join a brand-new Contact Centre program!

3d ago

Listed twenty one hours ago

People Performance Manager

at Toyota Finance Australia

This is a Contract/Temp job

Scoresby, Melbourne VIC

subClassification: Management & Support

classification: Call Centre & Customer Service

Work for a leading, innovative and well-respected global brand
Fantastic staff benefits and career development opportunities
Supportive management and training provided to set you up for success

Toyota Finance Australia has a 12 month fixed term opportunity for an experienced People Performance Manager to join our team.

21h ago

Listed six days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC

$90,000 – $100,000 per year

subClassification: Management & Support

classification: Call Centre & Customer Service

Flexible home/office balance
Join a great team environment
On-going training and support provided

You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.

6d ago

Listed five days ago

Head of Marketplace

at TEG Pty Ltd

This is a Full time job

Sydney NSW

subClassification: Management & Support

classification: Call Centre & Customer Service

Come work with one of the best live entertainment organisations

As the Head of Marketplace, your primary responsibilities will include leading the commercial, strategic, and operational performance.

5d ago

Listed ten days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Adelaide SA

subClassification: Management & Support

classification: Call Centre & Customer Service

3 days office, 2 days from home
Provide strategic advice and analysis
High performing, collaborative and supportive team environment

Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid

10d ago

Listed ten days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Brisbane QLD

subClassification: Management & Support

classification: Call Centre & Customer Service

3 days office, 2 days from home
Provide strategic advice and analysis
High performing, collaborative and supportive team environment

Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid

10d ago

Listed twelve days ago

Workforce Management Specialist

at RACT

This is a Full time job

Hobart TAS

subClassification: Management & Support

classification: Call Centre & Customer Service

Exceptional career development.
Tasmanians are at the heart of everything we do.
Make a real difference in your community and environment.

Join our team while we embark on a significant transformation journey as a Workforce Management Specialist.

12d ago

Listed ten days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

at Department of Foreign Affairs and Trade

3 days office, 2 days from home
Provide strategic advice and analysis
High performing, collaborative and supportive team environment

Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid

10d ago

Listed five days ago

Assistant Director, Operations and Assistant Director Operational Support

This is a Full time job

Darwin NT

$118,654-$132,724 per annum + 15.4% employer super

subClassification: Management & Support

classification: Call Centre & Customer Service

Exciting, diverse and fulfilling work managing teams managing passport services.
A diverse and inclusive workplace with an attractive reumeration package.
Flexible work arrangements.

Australian Passport Office seeks high performing leaders for Operations & Support teams! Roles in operation, policy, data & more!

5d ago

Listed ten days ago

Customer Service Team Lead - Life & Super Contact Centre

at Australian Unity

This is a Full time job

subClassification: Supervisors/Team Leaders

Supervisors/Team Leaders

classification: Call Centre & Customer Service

at La Trobe Financial Services Pty Limited

Critical leadership role leading our contact centre within our Wealth platform
Lead, coach and develop a team of 10 FTE
Join an organisation dedicated to the Real Wellbeing of our members

Lead, coach and develop our high performing contact centre team

10d ago

Listed five days ago

Collections & Hardship Officer - Mortgage Help Late Stage

This is a Full time job

subClassification: Collections

Collections

classification: Call Centre & Customer Service

Flexible work arrangements
Real career progression opportunities in a fast-growing business
Generous leave entitlements & benefits

An exciting opportunity for an individual with experience in Mortgage Collections!

5d ago

Listed seven days ago

PlayWell Optimisation Manager

at sportsbet.com.au

This is a Full time job

5 weeks annual leave

subClassification: Supervisors/Team Leaders

Supervisors/Team Leaders

classification: Call Centre & Customer Service

at Department of Foreign Affairs and Trade

$290 allowance to use towards your personal fitness goals
Work from home 2 days a week
6 months paid parental leave

If you are passionate about Customer Experience and Process Optimisation, then we have the perfect opportunity for you!

7d ago

Listed five days ago

Passport Team Leader & Senior Operations Support Officer (various roles)

This is a Full time job

Darwin NT

$95,282 to $107,136 per annum + 15.4% super

subClassification: Management & Support

classification: Call Centre & Customer Service